Feeds

Barclays ATM network takes Sunday off

No Bank Holiday beer for Barclays customers...

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Barclays Bank is still investigating what went wrong over the Bank Holiday weekend to cause its network of cash points or ATMs to crash over the weekend.

Barclays customers could not get cash out until 5.00pm Sunday. The problem hit 1,500 machines in southern England. Telephone and internet banking were also affected

Some reports suggested this was due to human error - Saturday night was the start of British Summer Time so clocks in the UK went forward an hour. Early reports were that a Barclays employee may have moved a server's internal clock back instead of forward.

Barclays, which apologised for the problems, denied the time change was to blame.

A spokeswoman for Barclays told El Reg: "We are still investigating what went wrong but early reports suggest a small piece of IT hardware." She would not elaborate on what the equipment is but said it was definitely not a clock. ®

Related stories

BACS migration - who cares?
Barclays to cut IT staff
Barclays: Internet scam victim

Beginner's guide to SSL certificates

Whitepapers

Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Website security in corporate America
Find out how you rank among other IT managers testing your website's vulnerabilities.