Feeds

MCI UK settles three-year-old billing snafu

Finally...

  • alert
  • submit to reddit

Security for virtualized datacentres

MCI UK has finally called off its debt chasers after admitting that a company that it has been mistakenly billing for three years is no longer one of its customers.

In February 2002 London-based web design and production company Purple Interactive terminated its leased line agreement with MCI UK. However, the telecoms giant continued to bill Purple Interactive more than £1,000 a month.

Purple Interactive has received an invoice for the non-existent leased line from MCI every month since February 2002. It's even received what's been described as "threatening and aggressive" calls from MCI UK's debt chasers demanding to know when it will cough up.

Nicole Morris, founder and chief exec of Purple Interactive, told The Register: "We had a leased line from them until February 2002. We are 'still' getting billed by them three years later and despite mulitple acknowledgements by them that we don't owe them anything.

"We moved out of the office and someone else took over the line and that company then terminated the line a few months later. The office has been vacant since October 2002. We're talking about a grand a month for three years. That adds up to a bit."

MCI UK has now resolved the billing issue. In a statement the company said: "MCI has cleared the billing issues with Purple-Interactive and we regret any inconvenience that this may have caused. While we work diligently to minimise the prospects of billing issues before they arise, unfortunately they can occur. MCI regards that the billing issues that were related to Purple-Interactive were as a result of individual circumstances which now have been resolved." ®

Related stories

MCI/Verizon/Qwest slanging match continues
Britain tops zombie PC charts
VIA NET.WORKS faces liquidity crisis

Beginner's guide to SSL certificates

More from The Register

next story
You! AT&T! The only thing 'unlimited' about you is your CHEEK, growl feds
Man, we did everything but knock on their doors - carrier
The DRUGSTORES DON'T WORK, CVS makes IT WORSE ... for Apple Pay
Goog Wallet apparently also spurned in NFC lockdown
Watch out, Samsung and Apple: Xiaomi's No 3 in smartphones now
From obscurity to selling 19 million mobes a quarter
Brazil greenlights $200m internet cable to Europe in bid to outfox NSA
Only one problem: it won't make the slightest difference. And they know it
Wanna hop carriers with your iPad's Apple SIM? AVOID AT&T
Unless you want your network-swapping tech disabled for good, that is
Knocking Knox: Samsung DENIES vuln claims, says mysterious blogger is a JOKER
But YES, system does store encryption key on the device
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Choosing a cloud hosting partner with confidence
Download Choosing a Cloud Hosting Provider with Confidence to learn more about cloud computing - the new opportunities and new security challenges.