Feeds

Beware auction sites, says Citizens Advice

Reports rise in fraud complaints

  • alert
  • submit to reddit

Internet Security Threat Report 2014

The UK's leading consumer advice charity is warning punters to be careful when buying goods over internet auction sites after seeing a sharp rise in the number of people who've been ripped off by unscrupulous traders.

Citizens Advice (CAB) says that people who use auction sites such as eBay have "very little protection" since sales are based on trust. Not only to do buyers risk losing their money, it warns, sellers may also end up with dodgy or even non-existent goods.

Even people who use escrow services - which act as third party service to ensure both parties receive their goods and cash - are not necessarily safe.

To make its point, CAB cites the case of one punter in London who sold his mobile phone via an auction site. Only after he sent his phone off after getting the all clear from the escrow service did he find out that the payment had been made using a stolen credit card. As a result, he lost his phone and received no payment.

In the Midlands, a guy who bought a £6,000 car only found out it had a major £3,000 fault once the vehicle arrived. While another punter was left out of pocket when he coughed up £610 for a computer which never turned up.

Susan Marks, Social Policy Officer at Citizens Advice, said: "Too many people are abusing the trust of others when using internet auction sites. This is a terrible problem, which can leave sellers without their money and buyers without their purchase or, even worse both.

"These sites are like buying goods at a car boot sale without the advantage of seeing what you are buying and being able to receive your money in person," she added.

Last month CAB warned net users to be on the guard against "shocking" rogue dialler scams after reporting an increase in the number of cases in which ordinary net users have been conned. ®

Related stories

Citizens Advice warns of 'shocking' rogue dialler scams
eBay fraudster faces possible jail
eBay plays down 'shill' bidding allegations

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Bladerunner sequel might actually be good. Harrison Ford is in it
Go ahead, you're all clear, kid... Sorry, wrong film
Euro Parliament VOTES to BREAK UP GOOGLE. Er, OK then
It CANNA do it, captain.They DON'T have the POWER!
Musicians sue UK.gov over 'zero pay' copyright fix
Everyone else in Europe compensates us - why can't you?
I'll be back (and forward): Hollywood's time travel tribulations
Quick, call the Time Cops to sort out this paradox!
Megaupload overlord Kim Dotcom: The US HAS RADICALISED ME!
Now my lawyers have bailed 'cos I'm 'OFFICIALLY' BROKE
Forget Hillary, HP's ex CARLY FIORINA 'wants to be next US Prez'
Former CEO has political ambitions again, according to Washington DC sources
prev story

Whitepapers

10 ways wire data helps conquer IT complexity
IT teams can automatically detect problems across the IT environment, spot data theft, select unique pieces of transaction payloads to send to a data source, and more.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
The total economic impact of Druva inSync
Examining the ROI enterprises may realize by implementing inSync, as they look to improve backup and recovery of endpoint data in a cost-effective manner.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.