Feeds

Citizens Advice warns of 'shocking' rogue dialler scams

Fighting for consumers

  • alert
  • submit to reddit

3 Big data security analytics techniques

The Citizens Advice Bureau (CAB) has warned net users to be on the guard against "shocking" rogue dialler scams.

The UK's free consumer help and advice service says it's seeing an increasing number of cases where ordinary net users have been conned by such scams.

In one case a woman from the Midlands racked up a bill for £320 on top of her usual £14.99 a month after being tricked into downloading software onto her computers.

She had been closing pop-ups while accessing the web and found instead she had been connected to a premium rate number. In the end, a company in Spain was found to be behind the con.

Teresa Perchard, director of policy at CAB said: "More and more people are shopping and doing personal business on the Internet such as filing tax returns. This shocking scam will dent consumer confidence."

She advised net users to speak to their telco to block access to premium rate numbers if they want to protect themselves. Victims of the scam should speak to their telco and contact premium rate services watchdog ICSTIS, she advised.

The CAB's warning comes as ICSTIS dished out yet more fines to companies ripping off punters with dodgy premium-rate scams. In one case a US company was fined £5,000 after the watchdog received 781 complaints about its rogue dialler software.

Detroit-based Data-Line Ltd denied that its dialler software had changed the settings on computers without the knowledge or consent of net users. Rejecting Data-Line's explanation ICSTIS fined the outfit £5,000 and ordered it to refund those hit by the scam. ®

Related stories

BT sued for blocking suspected 'rogue dialler' numbers
BT abandons scheme to block rogue diallers
Dating scammers fined £68k
German rogue dialler suspects cuffed

High performance access to file storage

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.