Feeds

Citizens Advice warns of 'shocking' rogue dialler scams

Fighting for consumers

  • alert
  • submit to reddit

Boost IT visibility and business value

The Citizens Advice Bureau (CAB) has warned net users to be on the guard against "shocking" rogue dialler scams.

The UK's free consumer help and advice service says it's seeing an increasing number of cases where ordinary net users have been conned by such scams.

In one case a woman from the Midlands racked up a bill for £320 on top of her usual £14.99 a month after being tricked into downloading software onto her computers.

She had been closing pop-ups while accessing the web and found instead she had been connected to a premium rate number. In the end, a company in Spain was found to be behind the con.

Teresa Perchard, director of policy at CAB said: "More and more people are shopping and doing personal business on the Internet such as filing tax returns. This shocking scam will dent consumer confidence."

She advised net users to speak to their telco to block access to premium rate numbers if they want to protect themselves. Victims of the scam should speak to their telco and contact premium rate services watchdog ICSTIS, she advised.

The CAB's warning comes as ICSTIS dished out yet more fines to companies ripping off punters with dodgy premium-rate scams. In one case a US company was fined £5,000 after the watchdog received 781 complaints about its rogue dialler software.

Detroit-based Data-Line Ltd denied that its dialler software had changed the settings on computers without the knowledge or consent of net users. Rejecting Data-Line's explanation ICSTIS fined the outfit £5,000 and ordered it to refund those hit by the scam. ®

Related stories

BT sued for blocking suspected 'rogue dialler' numbers
BT abandons scheme to block rogue diallers
Dating scammers fined £68k
German rogue dialler suspects cuffed

Build a business case: developing custom apps

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
White? Male? You work in tech? Let us guess ... Twitter? We KNEW it!
Grim diversity numbers dumped alongside Facebook earnings
Microsoft: We're making ONE TRUE WINDOWS to rule us all
Enterprise, Windows still power firm's shaky money-maker
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.