Feeds

Citizens Advice warns of 'shocking' rogue dialler scams

Fighting for consumers

  • alert
  • submit to reddit

The Power of One Infographic

The Citizens Advice Bureau (CAB) has warned net users to be on the guard against "shocking" rogue dialler scams.

The UK's free consumer help and advice service says it's seeing an increasing number of cases where ordinary net users have been conned by such scams.

In one case a woman from the Midlands racked up a bill for £320 on top of her usual £14.99 a month after being tricked into downloading software onto her computers.

She had been closing pop-ups while accessing the web and found instead she had been connected to a premium rate number. In the end, a company in Spain was found to be behind the con.

Teresa Perchard, director of policy at CAB said: "More and more people are shopping and doing personal business on the Internet such as filing tax returns. This shocking scam will dent consumer confidence."

She advised net users to speak to their telco to block access to premium rate numbers if they want to protect themselves. Victims of the scam should speak to their telco and contact premium rate services watchdog ICSTIS, she advised.

The CAB's warning comes as ICSTIS dished out yet more fines to companies ripping off punters with dodgy premium-rate scams. In one case a US company was fined £5,000 after the watchdog received 781 complaints about its rogue dialler software.

Detroit-based Data-Line Ltd denied that its dialler software had changed the settings on computers without the knowledge or consent of net users. Rejecting Data-Line's explanation ICSTIS fined the outfit £5,000 and ordered it to refund those hit by the scam. ®

Related stories

BT sued for blocking suspected 'rogue dialler' numbers
BT abandons scheme to block rogue diallers
Dating scammers fined £68k
German rogue dialler suspects cuffed

Mobile application security vulnerability report

More from The Register

next story
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
Airbus promises Wi-Fi – yay – and 3D movies (meh) in new A330
If the person in front reclines their seat, this could get interesting
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
UK Parliament rubber-stamps EMERGENCY data grab 'n' keep bill
Just 49 MPs oppose Drip's rushed timetable
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.