Feeds

BT glitch severs 70k broadband users

It's grim up North

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Some 70,000 DSL users in the North West of England and the Midlands lost their broadband connection over the weekend following a hardware failure at a key BT location in Manchester.

The incident occurred at around 9.00am on Saturday morning when BT Wholesale - which serves scores of ISPs - suffered a "control card failure" at its Manchester ATM Node 5.

BT Wholesale said that around ten per cent of the half a million broadband customers connected to the Manchester site were hit by the glitch.

Reports that engineers from Marconi were being flown in from Canada to fix the problem were a "red herring", said a BT Wholesale spokesman.

Service was restored at around 4.30pm on Sunday afternoon, said BT.

Commenting on this weekend's outage, one reader told us: "It's not the first time BT have let us down on a weekend. Still, we're only Northerners. ®

Related stories

900 BT biz punters snagged by BT 'system problem'
BT customer signed up for five years - without his consent
BT retail DSL market share slips some more
UK LLU roll-out 'continues to lag'
Energis calls for BT break-up

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Sysadmin with EBOLA? Gartner's issued advice to debug your biz
Start hoarding cleaning supplies, analyst firm says, and assume your team will scatter
Edward who? GCHQ boss dodges Snowden topic during last speech
UK spies would rather 'walk' than do 'mass surveillance'
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
prev story

Whitepapers

Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.