Feeds

BT glitch severs 70k broadband users

It's grim up North

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

Some 70,000 DSL users in the North West of England and the Midlands lost their broadband connection over the weekend following a hardware failure at a key BT location in Manchester.

The incident occurred at around 9.00am on Saturday morning when BT Wholesale - which serves scores of ISPs - suffered a "control card failure" at its Manchester ATM Node 5.

BT Wholesale said that around ten per cent of the half a million broadband customers connected to the Manchester site were hit by the glitch.

Reports that engineers from Marconi were being flown in from Canada to fix the problem were a "red herring", said a BT Wholesale spokesman.

Service was restored at around 4.30pm on Sunday afternoon, said BT.

Commenting on this weekend's outage, one reader told us: "It's not the first time BT have let us down on a weekend. Still, we're only Northerners. ®

Related stories

900 BT biz punters snagged by BT 'system problem'
BT customer signed up for five years - without his consent
BT retail DSL market share slips some more
UK LLU roll-out 'continues to lag'
Energis calls for BT break-up

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
MI6 oversight report on Lee Rigby murder: US web giants offer 'safe haven for TERRORISM'
PM urged to 'prioritise issue' after Facebook hindsight find
Assange™ slumps back on Ecuador's sofa after detention appeal binned
Swedish court rules there's 'great risk' WikiLeaker will dodge prosecution
NSA mass spying reform KILLED by US Senators
Democrats needed just TWO more votes to keep alive bill reining in some surveillance
'Internet Freedom Panel' to keep web overlord ICANN out of Russian hands – new proposal
Come back with our internet! cries Republican drawing up bill
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Go beyond APM with real-time IT operations analytics
How IT operations teams can harness the wealth of wire data already flowing through their environment for real-time operational intelligence.
The total economic impact of Druva inSync
Examining the ROI enterprises may realize by implementing inSync, as they look to improve backup and recovery of endpoint data in a cost-effective manner.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.