Feeds

BT retail DSL market share slips some more

'Disappointed'

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

BT Retail's slice of new DSL punters continues to slide, according to the telco's own figures released today. The former monopoly admits that the figures are "disappointing" but remains chipper that it is still the UK's largest broadband ISP.

Of the 4.1m wholesale BT DSL connections at the end of December, 1.49m were made via BT's ISP operation. Compared to the previous quarter, BT's share of DSL connections has dipped from 39 per cent to 36 per cent.

The slide is even more disappointing since it was only in March last year that BT stated publicly that it wanted to "maintain a 40 per cent plus share of the retail DSL sector".

Of the 813,000 wholesale DSL lines added in the three months to the end of September, one in four were snapped up via BT Retail.

Duncan Ingram, head of broadband and internet services at BT Retail, told The Register: "It is disappointing by our standards but we're still the UK's largest broadband ISP. We had a slow start to the quarter but a strong finish."

No doubt BT Retail's decision today to ramp up the speed of its retail broadband service to 2 Meg for all except those on its Broadband Basic package is part of a broader plan to help arrest the telco's decline in market share. ®

Related stories

BT in 2Mb broadband giveaway
BT's broadband share slides below key target
BT crows about broadband numbers
Broadband - BT's new wave saviour

High performance access to file storage

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.