Feeds

UK LLU roll-out 'continues to lag'

But BT insists it's 'committed' to unbundling

  • alert
  • submit to reddit

The smart choice: opportunity from uncertainty

The failure of BT to hit key performance targets for local loop unbundling (LLU) is still frustrating operators keen to invest in advanced telecoms services. The problem is so bad that some operators are putting their marketing plans on hold while BT gets its house in order.

And this, from an incumbent telco that brags about showing a "willingness over the years to work constructively with industry" and insisting that it has an "excellent track record of compliance with its regulatory obligations".

However, telecoms adjudicator Peter Black reports in his latest update on the progress of LLU that "overall delivery performance continues to lag the KPIs this is inhibiting some marketing plans causing slower take up than expected", despite BT increasing the number of staff working on LLU.

He goes on: "I reported previously that significant operational problems remain but most operators were seeing improvements. These improvements, whilst trending in the right direction, are somewhat variable from week to week. This is due to a number of factors, not least the legacy systems, legacy processes, manual processes and manual interventions necessary by BT and LLUOs [LLU operators]. This has been frustrating the industry's ability to hit the KPIs we collectively set."

In particular, the unbundling of telecoms lines are only "Right First Time" is way off the mark and only meets customers' expectations anywhere between 50 - 60 per cent of the time. Yet the target set was that lines should be unbundled correctly first time 75 per cent of the time by February 2005 and rising to 85 per cent "in the near future".

So far, 31,000 lines have been unbundled - well short of the 50,000 target set.

Although 14 companies are showing "encouraging signs of investment commitment", regulator Ofcom accepts that LLU operators "continue to experience operational problems and variable delivery performance is inhibiting operators' marketing plans". ®

Related stories

LLU dogged by 'significant operational problems'
BT gutted at Ofcom's 'prolonged misbehaviour' allegations
BT DSL price cut undermines LLU competition
Ofcom orders BT price cuts for broadband rivals

Eight steps to building an HP BladeSystem

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.