Feeds

Flamers roast Stalkers for 'timebomb' shut-down

Plug pulled, punters disgruntled

  • alert
  • submit to reddit

Top three mobile application threats

Mail server software firm Stalkers has come under fire from some of its own users over a license enforcement action that left scores of admins scrambling to restore services. As the clock rolled over on 1 February 2005, flagship Stalkers CommuniGate Pro mail server software executed a worldwide "timebomb" shutdown, designed to pull the plug on users whose licences had expired.

Critics say the action was poorly implemented and even affected some mail server admins with valid licences. One disgruntled punter told us: "No explanation was given when the software shut down, and would then refuse to run longer than 15 minutes. Most had to figure it out for themselves. Confusion ensued because of Stalkers' policy of not making their licensing policies clear, vague statements of what version is legal to run for users who have or have not renewed their software in the past one or two years. Combined with their unqualified insistence to 'upgrade to the newest version' this caused disaster and mayhem."

Stalkers denies any customers with valid licences were hit. "There are no evidences [sic] it happened to valid license customers. The licenses are valid for versions released in one year since the license issue date. At some point we extended this period, but it didn't apply to versions which were created before the 'amnesty' was declared, so users need to update to the latest version where the amnesty was coded," a support rep told El Reg.

Stalkers said CommuniGate Pro (CGP) has 8,500 users worldwide, ranging from major telcos and ISPs to educational institutions and corporations, representing more than 58m email accounts.

Heated debate

Vladimir Butenko, president of Stalker Software, has posted an explanation for its licensing policy on Stalkers' mailing list here, later arguing that it had warned customers about likely enforcement action in November 2004 and promising further further crackdowns.

A continuing fierce debate on Stalkers' mailing list has spilled out onto Usenet newsgroups where the flames are flying. Stalkers has been accused on mounting an "ambush" on its own users. Elsewhere, an admin who says he had a valid licence reports problems. In other postings users call for a clearer policy for Stalker and offer each other advice. ®

Related stories

Hacker breaches T-Mobile systems, reads US Secret Service email
Telenor takes down 'massive' botnet
MS plugs 'moderate' Exchange vuln
IBM dissects the DNA of spam

External links

CommuniGate Pro mailing list archive

High performance access to file storage

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Inside the Hekaton: SQL Server 2014's database engine deconstructed
Nadella's database sqares the circle of cheap memory vs speed
BOFH: Oh DO tell us what you think. *CLICK*
$%%&amp Oh dear, we've been cut *CLICK* Well hello *CLICK* You're breaking up...
Just what could be inside Dropbox's new 'Home For Life'?
Biz apps, messaging, photos, email, more storage – sorry, did you think there would be cake?
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Amazon reveals its Google-killing 'R3' server instances
A mega-memory instance that never forgets
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.