Feeds

900 BT biz punters snagged by BT 'system problem'

SNAFU

  • alert
  • submit to reddit

Build a business case: developing custom apps

Some 900 UK businesses have been left without broadband following a BT cock-up.

The firms affected were all BT Business Broadband static IP punters who were due to have their service speeds doubled between January 14 - 19.

BT had previously announced plans to double broadband speed at no extra cost for business users, in its "continuing drive to give our business customers the tools they need to really harness broadband".

But due to a "system problem" last week, 900 or so business customers have been left high and dry without high speed net access.

A spokesman for the telco said that all those affected should be sorted within the next couple of days or so, although it "could be longer".

Engineers carried out a system update on Tuesday night to prevent other customers from being caught by the glitch.

Separately, around 2,000 BT business broadband punters had their service interrupted on January 20 following a 45-minute outage caused by a network failure, BT confirmed today. ®

Related stories

BT's broadband service crashes and burns
BT customer signed up for five years - without his consent
UK firms tempted with free broadband

Next gen security for virtualised datacentres

More from The Register

next story
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Premier League wants to PURGE ALL FOOTIE GIFs from social media
Not paying Murdoch? You're gonna get a right LEGALLING - thanks to automated software
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
Ballmer quits Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.