Feeds

Fans rage as U2 ticket sales site falls over

Sorry, says Ticketmaster

  • alert
  • submit to reddit

The Power of One Infographic

Thousands of U2 fans are up in arms after the website handling the advanced ticket sale of the band's 2005 Vertigo tour fell over

U2 fans - who had forked out $40 (£21) for the privilege of joining U2.com enabling them to snap up tickets to gigs before they went on general sale - had received a six-digit code which they could use to buy tickets.

But organisers misjudged the demand for tickets and the site flogging the tickets ground to a halt rendering the codes - which can only be used once - useless.

Sources say that as many as 15,000 fans were hit by the glitch, but Ticketmaster, the outfit handling the ticket sales, declined to comment on numbers.

Apologising to punters, it explained: "Ticketmaster experienced an incredibly high level of demand. This resulted in the website, ticketmaster.co.uk, offering a slower than normal service.

"Unfortunately some customers were timed out of the website and found that when they attempted to continue with their transaction, the six-digit code was no longer valid."

The company has emailed all those U2 fan club members who received a code explaining that "there is still ticket availability at all UK venues".

"We are confident that all those affected by the problem today will still be able to purchase tickets," it said.

The band begins its eagerly awaited Vertigo 2005 world tour in San Diego on March 28. ®

Related stories

Glastonbury online ticket sales fiasco
Glastonbury blames BT for ticket sale fiasco
Internet fraud is easy, says judge...

Boost IT visibility and business value

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.