Feeds

European workers say outsourcing is good ...

... says survey by outsourcing company

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

A large number of European employees consider outsourcing to be an opportunity for them to develop their careers. Almost half of the respondents to a LogicaCMG survey cited outsourcing as an opportunity for them to develop further specialisation in their field of work.

The survey polled 200 employees in large companies in the UK, Germany, France and the Netherlands with employees in France and the Netherlands reacting most positively to outsourcing - seven out of 10 employees in these countries viewed outsourcing as a way for them to revitalise their careers.

Whilst the mention of outsourcing can cause concern amongst employees - 84 per cent would worry about the impending changes that outsourcing may bring - 70 per cent of participants said they felt more satisfied in their new job than before.

"Once we were able to understand what was going to happen then we felt less nervous about it," said one French respondent. "Knowing what was going to happen and what might change was really helpful."

Keeping employees informed of the changes, listening to staff feedback and making sure that current staff feel part of the new team can help the outsourcing process to move more smoothly and prevent losing staff, according to the survey. On the flip side if a company does not conduct the process efficiently and openly it risks losing its employees as 29 percent of respondents would seriously consider moving jobs if the process was handled badly - 40 per cent in the Netherlands, 34 pe rcent in the UK, 19 per cent in France and 16 per cent in Germany.

"Experience tells us that the outsourcing projects that succeed, benefit from good planning, clear objectives and communications. It is important to apply an inclusive approach to the business change process from a dedicated project team that incorporates the needs of both employees and management," said Paul Dunn, management consultant at LogicaCMG.

© ENN

Related stories

IBM exports Liverpool jobs to India
Tesco offshores 400 IT jobs to India
Capgemini picked for Swansea eGov project
Serco splashes £235m on ITNet
Offshoring letters keep coming in
Offshoring, not just for IT...
Offshoring inevitable, so get over it

Providing a secure and efficient Helpdesk

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.