Feeds

BT sneaks in 'stealth price rise'

Early callers clobbered

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

BT has been accused of slipping in a "stealth price rise" of up to 110 per cent for its telephone customers.

At the moment, BT's more expensive daytime tariff runs between 8am and 6pm. Its cheaper evening rate runs from 6pm to 8am.

From February, it is extending its daytime tariff with calls made between 6am and 8am charged at more expensive daytime rates, rather than evening rates. BT insists that the changes will have a "minor impact on a vast majority of customers".

But independent tariff comparison outfit uSwitch.com reckons that three million punters will end up paying more for phone calls first thing in the morning.

"Those making local and national calls during the extended 6am-8am period, the cost of their calls will increase by 110 per cent, while customers making mobile calls during 6am-8am will see the cost of their calls increase by 48 per cent," said uSwitch.com in a statement.

uSwitch.com's Jon Miller added: "Despite BT's attempts to mask the increase in calling charges by highlighting earlier price reductions, this is effectively a stealth price rise.

"The fact remains that consumers will still be charged a minimum £31.50 a quarter for line rental before they've even made a call. There are cheaper suppliers in the market, switching is easy and you can make significant savings by shopping around."

A spokesman for BT played down the changes claiming that three quarters of its customers don't make phone calls that early in the morning. He accepted it did amount to a price rise for around 15 per cent of BT's customers, but denied it was done stealthily. ®

Related stories

BT appoints phone Czar
Competition Tribunal rules against BT 'save' calls
BT's batphone swoops closer

New hybrid storage solutions

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Turnbull: NBN won't turn your town into Silicon Valley
'People have been brainwashed to believe that their world will be changed forever if they get FTTP'
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.