Feeds

OFT checks out online grocers over price gouging claims

Just looking

  • alert
  • submit to reddit

The next step in data security

Online grocery shopping is under the spotlight today over allegations that customers are being overcharged by some of the UK's top supermarkets. The Office of Fair Trading (OFT) is understood to be sniffing around Asda, Sainbury's and Tesco amid concerns that shoppers are getting a rough deal.

According to The Sunday Times, shoppers are also concerned that out-of-stock items are replaced by cheaper substitutes at the same price, while some items aren't delivered at all. There are also concerns that some of the items picked for shoppers are close to their sell-by date, giving way to concerns that some supermarkets are offloading food with a limited shelf life, the newspaper reports.

A spokeswoman for the OFT declined to confirm which supermarkets it had contacted said they weren't under formal investigation. "I can confirm the OFT is discussion with some supermarkets but we have nothing else to add," she told The Register.

Last year a report by Good Housekeeping found the quality of service provided by the big supermarkets was sorely lacking. Not one of the test orders placed with the e-supermarkets contained all 26 items on the shopping list, while two deliveries didn't turn up at all. The fresh groceries from one supermarket were described as "poor quality" - including a dead fly inside a sealed packet of mushrooms.

In September, consumer magazine Which? reported that online grocery shopping had improved markedly compared to three years ago. ®

Related stories

Grocery shopping online getting better
Tesco.com bags £500m in online sales
E-shopping a stress-filled chore

Security for virtualized datacentres

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Why Oracle CEO Larry Ellison had to go ... Except he hasn't
Silicon Valley's veteran seadog in piratical Putin impression
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
Bono: Apple will sort out monetising music where the labels failed
Remastered so hard it would be difficult or impossible to master it again
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.