Feeds

Motorola 'recalls' MPx220 smart phone

Handsets pulled to apply audio glitch fix, reports suggest

  • alert
  • submit to reddit

Top three mobile application threats

Motorola has reportedly pulled all MPx220 Windows Mobile 2003 smart phones off Best Buy's shelves just a month after the handset went on sale in a bid to nip a firmware glitch in the bud.

According to a Mobile Gadget News forum posting which reproduces a page allegedly taken from the retail giant's internal web site, all MPx220s, currently offered exclusively with a Cingular connection, must be "pulled from the sales floor and put back in warehouse".

Separately, InfoSync World notes that the MPx220's withdrawal centres on a firmware issue which affects the handset's audio volume. Best Buy's page points to "earpiece issues". Motorola is said to have finalised a replacement version of the firmware code.

Handsets shipping from this past Friday (12 November) should contain the updated software. Best Buy's news posting points to an orange box sticker which indicates there's an updated machine inside. Motorola, meanwhile, has asked MPx220 users to contact it for a replacement, with new handsets being shipped within two business days, according to the Best Buy page.

At this stage, Motorola's own site does not yet refer to the alleged audio problem, nor does it ask MPx220 buyers to get in touch in order to obtain a replacement.

The MPx220 is due to arrive in the UK next month. The handset features a 2in, 176 x 220, 270,000-colour display and an integrated 1.23 megapixel digicam with a 3x digital zoom and flash. It supports Bluetooth, and includes 64MB of Flash ROM and 32MB of SDRAM. There's a Mini SD card slot capable of taking a 512MB memory card. The unit weighs 113g and measures 8.9 x 4.8 x 2.7cm. It provides quad-band support - 850, 900, 1800 and 1900MHz - GSM/GPRS connectivity. ®

Related stories

Motorola MPx220 to hit UK in December
Best Buy sells Motorola MPx220 smart phone
Motorola delays MPx220 MS smart phone
Motorola smart phone to offer 1.3Mp cam, Bluetooth
Motorola widens Microsoft smart phone line

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.