Feeds

European online sales to outpace US

Ecommerce a-go-go

  • alert
  • submit to reddit

3 Big data security analytics techniques

European online sales during the holiday season are set to reach €13bn, according to Forrester Research released. This is €3bn more than the US, at €10bn ($13bn).

Sales in the UK, totalling €4.3bn, make up 36 per cent of the total. Germany will account for 29 per cent of the total, at €3.8bn. France will take a nine per cent share, at €1.1bn.

European ecommerce during the Xmas period will increase by 44 per cent compared to 2003, according to Forrester. It attributes this growth to more affluent online shoppers, an ecommerce push by traditional retailers and the aggressive promotion of online stores.

Many European retailers' offline revenues have declined as a result of customers purchasing online in greater numbers, while in the UK competition has increased, with companies such as Sainsbury's and Tesco battling it out for Christmas sales.

Leisure travel will form the largest portion of the market, at 21 per cent, closely followed by apparel sales, at 17 per cent.

However, this increase in online purchasing carries a risk of fraud and a danger of faulty products being sold, particularly when it comes to healthcare products. To combat this, the Office of Fair Trading (OFT) has published a set of guidelines to help consumers shop safely for healthcare products online.

The OFT advises that when shopping online you should:

  • Consider claims or testimonials made on the site about the benefits of a product carefully - if something sounds too good to be true often it is untrue.
  • Read the returns and complaints policy carefully and check it doesn't seek to reduce or remove your right to cancel and get your money back.
  • Make sure you have the company's address - without it, you will find it more difficult to get your money back if things go wrong.
  • Be wary of sites that seek to limit their legal responsibilities if things go wrong. Seek advice if you are unsure of your rights.

Also listed are details of some of the rights granted to consumers by the Consumer Protection (Distance Selling) Regulations 2000:

  • A cooling-off period during which an order can be cancelled.
  • The right to claim a refund within the cooling-off period without deductions being made by the supplier for their initial handling charges.
  • Confirmation of details such as the supplier's address for complaints (a PO Box number isn't enough).
  • ®

Related stories

eBay snaffles Dutch classifieds website
Eight fined in eBay auction scam
MP takes aim at eBay over gun sales

High performance access to file storage

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
It may be ILLEGAL to run Heartbleed health checks – IT lawyer
Do the right thing, earn up to 10 years in clink
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.