Feeds

MP demands regulation of 'silent' telesales tactics

New offence of 'corporate nuisance'

  • alert
  • submit to reddit

Top three mobile application threats

Telesales firms responsible for scaring people witless by making silent nuisance phone calls should face stiffer regulation to cut out menacing cold calling. So says MP Kevin Brennan, who wants to introduce a Bill that would make "corporate nuisance" an offence, reports PA.

The Labour MP for Cardiff West is concerned that more and more people are receiving calls generated by call centre computers. Snag is, in many cases when people pick up the phone - no-one's there. That's because call centres often generate more calls than they can handle on the basis that some people won't be in to answer the call. But for people who receive a number of these silent cold calls, it can be a real menace.

What's more, calling 1471 won't do either, it seems, since many of these call centres withhold their numbers. While Mr Brennan accepts that telemarketing is "legitimate if responsibly regulated", he wants companies to be more responsible when calling people and to play a recorded message rather than frighten punters with the silent treatment.

"My Bill would take the side of the consumer and put financial pressure on the industry to clean up its act; it would help those who currently follow best practice and penalise those who show little concern for the misery caused by their silent calls; it would end the scourge of the corporate nuisance call and help millions of people who currently literally suffer in silence," he said. ®

Related stories

Scammers fined £125k for premium-rate fraud
UK watchdog blocks 11 rogue dialler operators
British Gas warns punters about rogue diallers
Phantom phone scam hits another village

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.