Feeds

Bulldog investigated over 'unfair contract terms'

Ofcom acts on complaint

  • alert
  • submit to reddit

5 things you didn’t know about cloud backup

Communications regulator Ofcom is investigating broadband ISP - Bulldog Communications - following a complaint about "unfair contract terms".

Details of the complaint, however, remain sketchy. A brief statement on Ofcom's web site reads: "Ofcom has received a complaint about terms in Bulldog Communications' contract 'Bulldog Broadband Alltime Terms and Conditions', and is investigating whether any terms may be unfair."

A spokesman for Bulldog - which has been dogged by network problems recently - confirmed that it was aware of the complaint and would respond in due course.

Bulldog isn't the only operator to be fingered lately by Ofcom. In July the regulator opened an investigation into mobile operator O2 concerning "unfair contract terms".

And in August, Ofcom opened an investigation into Wanadoo UK. A spokeswoman for the ISP told The Register that it has since "amended its terms and conditions". ®

Related stories

Bulldog airbrushes 'Best Broadband ISP' logo
Bulldog blames 'admin error' for poor service
Hundreds of Bulldog users without broadband - again

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.