Feeds

IT managers hate buggy software

Shock results from small survey

  • alert
  • submit to reddit

Build a business case: developing custom apps

Pressure to get to market at the lowest possible cost means that much software is released too early and in an unfinished and untested condition. This, according to The Corporate IT Forum (tif), is the view of three-quarters of its members, many of whom are senior IT managers and directors across Europe.

Although tif has around 3,000 subscribers, only 66 responded to this particularly survey, making it tricky to draw any solid conclusions from the results. Unless IT managers are a particularly homogenous breed, which is not something we are prepared to assume.

However, the vast majority (we calculate there were only four dissenters) wouldn't expect software to be perfect on its first release, and would be happy if only proprietary code was free of known vulnerabilities. Terminal optimists, all.

The other main gripe of the research posse is the tendency of IT suppliers to over-egg the pudding. This, they said, created false expectations around what it can accomplish, ease of support (47.5 people), ease of installation (46 people) and performance (43.5 people).

According to tif, the findings indicate a "widening gulf between users and suppliers". Something must done about the "patch-and-mend" culture in software development.

David Roberts, chief executive of tif, says the only way to address the problem is to get talking.

"Corporate IT must not be a testing ground for unfinished products but it's not something that suppliers can fix alone - user attitudes and procurement processes have played a part in where we are today," he opined.

"It is time to start working together more effectively if we are to have any hope of breaking the cycle of suppliers over-promising and users catching every sort of virus but a cold." ®

Related stories

One in three IT workers are Bill's
Brit IT pros pessimistic on spending
IT vendors lose that loving feeling

Gartner critical capabilities for enterprise endpoint backup

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.