Feeds

ISPA 'snubs' million UK net users

More grief over industry awards

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

ISPA has been accused of "snubbing" a million internet users in the UK by failing to recognise the existence of their high-speed services.

Tiscali UK says it is "astounded" that UK internet trade group, ISPA, has failed to include a category for "midband" services in its annual awards, even though these are among the most popular in the UK.

Announcing the nominations for this year's annual UK internet industry awards, ISPA bragged that it has "built on six years of success with eight new categories, bringing the total number of awards to 20".

Despite this increase, there is no chance for ISPs offering high speed services between 56k and up 512k to win a gong. Dial-up ISPs have their own chance to win an award, as do "Light" (512k to under 1Mb), "Heavy" (1Mb to under 2Mb) and "Sumo" (2Mb and above) broadband providers.

Yet midband services from operators such as AOL UK, NTL, Telewest and Tiscali UK - which provide a low-cost toe-hold for an estimated million people looking to try high speed services - have been frozen out.

Tiscali UK has already written to ISPA to voice its concerns. A spokeswoman for the company said: "This is a snub for operators. A whole section of the market has been ignored. This is one of the fastest growing areas of the broadband sector but ISPA is ignoring a whole section of the market and therefore the interests of around a million consumers. We're astounded."

A spokesman for NTL said it was "incredible" that this section of the market had been ignored. "Our consumers absolutely love their [midband] service. It's a real shame if that won't be recognised."

ISPA defended its decision not to include these "midband" services claiming that it "wouldn't be appropriate". A spokesman said the industry group had to weigh up the "practicalities of having too many awards". ®

Related stories

ISPs grumble over industry awards nominations
ISPA seeks analysis of BT's 'Cleanfeed' stats
ISPA: users should report dodgy content...

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
EE buys 58 Phones 4u stores for £2.5m after picking over carcass
Operator says it will safeguard 359 jobs, plans lick of paint
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Google+ GOING, GOING ... ? Newbie Gmailers no longer forced into mandatory ID slurp
Mountain View distances itself from lame 'network thingy'
Vodafone to buy 140 Phones 4u stores from stricken retailer
887 jobs 'preserved' in the process, says administrator PwC
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
Comcast exec: No, we haven't banned Tor. I use it. You're probably using it
Keep in mind if, say, your Onion browser craps out on Xfinity
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.