Feeds

ISPA 'snubs' million UK net users

More grief over industry awards

  • alert
  • submit to reddit

Top three mobile application threats

ISPA has been accused of "snubbing" a million internet users in the UK by failing to recognise the existence of their high-speed services.

Tiscali UK says it is "astounded" that UK internet trade group, ISPA, has failed to include a category for "midband" services in its annual awards, even though these are among the most popular in the UK.

Announcing the nominations for this year's annual UK internet industry awards, ISPA bragged that it has "built on six years of success with eight new categories, bringing the total number of awards to 20".

Despite this increase, there is no chance for ISPs offering high speed services between 56k and up 512k to win a gong. Dial-up ISPs have their own chance to win an award, as do "Light" (512k to under 1Mb), "Heavy" (1Mb to under 2Mb) and "Sumo" (2Mb and above) broadband providers.

Yet midband services from operators such as AOL UK, NTL, Telewest and Tiscali UK - which provide a low-cost toe-hold for an estimated million people looking to try high speed services - have been frozen out.

Tiscali UK has already written to ISPA to voice its concerns. A spokeswoman for the company said: "This is a snub for operators. A whole section of the market has been ignored. This is one of the fastest growing areas of the broadband sector but ISPA is ignoring a whole section of the market and therefore the interests of around a million consumers. We're astounded."

A spokesman for NTL said it was "incredible" that this section of the market had been ignored. "Our consumers absolutely love their [midband] service. It's a real shame if that won't be recognised."

ISPA defended its decision not to include these "midband" services claiming that it "wouldn't be appropriate". A spokesman said the industry group had to weigh up the "practicalities of having too many awards". ®

Related stories

ISPs grumble over industry awards nominations
ISPA seeks analysis of BT's 'Cleanfeed' stats
ISPA: users should report dodgy content...

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.