Feeds

Best Buy sued for 'ripping off' consumers

Ohio takes up legal cudgels

  • alert
  • submit to reddit

Giant US electronics retailer Best Buy has been sued by the State of Ohio over alleged unfair and deceptive business practices.

Ohio's legal officers are acting on complaints that the electronics chain sold used products as new. The retail giant also allegedly failed to honour rebates, exchange programs or extended service contracts on numerous occasions. In a statement issued yesterday, Ohio said it initiated legal action after receiving hundreds of consumer complaints over the last few years.

"The sheer number of complaints coupled with the types of allegations my office received prompted us to file this lawsuit." said Ohio Attorney General Jim Petro. "The primary objective of this lawsuit is to bring Best Buy into conformity with Ohio’s consumer protection laws and ensure that Best Buy’s Ohio customers receive the service they deserve."

In the complaint, Petro asks the court to order Best Buy to comply with Ohio's consumer protection laws, reimburse customers who lost money and pay a civil penalty of $25,000 for each violation of Ohio's Consumer Sales Practices Act. Best Buy, which operates approximately 750 stores in the US and Canada, said it was aware of the suit but declined to discuss pending litigation. ®

Related stories

BestBuy database said to list new Palms
Best Buy offers $30 discount to GeForce-4 disappointees
Snap! Bestbuy.com does a Kodak
Ohio claims AOL ignores the free in free trial

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.