Feeds

UK.biz hit for £250m in phone bill blunders

'SMEs get worse deal'

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Billing blunders and the misuse of company phones by employees are costing UK businesses an extra £250m a year, according to alternative telco Energis.

Its study found that three quarters of business phone bills are wrong and that seven in ten businesses are paying over the odds for their calls. Bolt on all those "personal" calls made by workers and Energis reckons companies are facing a real financial headache.

Said Peter Northing, corporate telephony expert at Energis: "The bigger the phone bill, the greater the risk of billing errors and misuse not being picked up. Fraudulent phone use alone can add up to 15 per cent to the bill but still pass unnoticed."

Although these figures are based on a survey of big firms one of those behind the research warned: "If this is the deal that corporates are getting, we can only assume that small and medium sized businesses (SMEs) are getting a worse deal." ®

Related stories

Small.biz faces higher broadband charges
Scottish small.biz gets £1m broadband hand-out
Broadband ISPs must wise up to small.biz needs

Internet Security Threat Report 2014

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
prev story

Whitepapers

A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.