Feeds

ADSL migration made easier

AOL, BT, Wanadoo etc co-operate

  • alert
  • submit to reddit

High performance access to file storage

Swapping broadband providers should be a lot easier following the introduction of a new migration process backed by BT Wholesale and the industry's major players.

The Migration Authorisation Code (MAC) process should mean that punters can sign-up to new providers with the minimum of hassle. Up until now, punters have often faced lengthy delays with some ISPs reluctant to lose customers, while others have experienced disruption to their service.

This new process means that those problems should not crop up, with the downtime between switching providers predicted to be less than an hour.

As part of MAC, 16 service providers - including AOL, BT, Bulldog, Nildram, THUS, Virgin.net and Wanadoo UK - which together account for around 70 per cent of the UK's DSL market, have signed up to a new voluntary code of practice to make migration easier.

Under the new MAC process, punters looking to change providers ask their current ISP for an "authority code" which they hand to their new service provider as proof that the move can go ahead. The new ISP can then arrange with BT Wholesale for the service to be transferred.

Said Richard Sweet, chair of the working group behind the code of practice: "This demonstrates that broadband service providers can regulate themselves, without the need for Ofcom intervention. Whilst we all want our customers to stay, we believe there needs to be a proper and seamless process to allow customers to move, should they choose to do so."

The MAC process does not support migrations between ADSL and cable modem-based services.

Full details of the new code can be found here.

Related stories

Ofcom must act on £50 broadband 'barrier'
BT trims broadband costs
Broadband ISPs must wise up to small.biz needs
Ofcom appoints Last Mile adjudicator

High performance access to file storage

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
Skype pimps pro-level broadcast service
Playing Cat and Mouse with the media
Beat it, freetards! Dyn to shut down no-cost dynamic DNS next month
... but don't worry, charter members, you're still in 'for life'
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
HP ArcSight ESM solution helps Finansbank
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.