Feeds

ADSL migration made easier

AOL, BT, Wanadoo etc co-operate

  • alert
  • submit to reddit

Designing a Defense for Mobile Applications

Swapping broadband providers should be a lot easier following the introduction of a new migration process backed by BT Wholesale and the industry's major players.

The Migration Authorisation Code (MAC) process should mean that punters can sign-up to new providers with the minimum of hassle. Up until now, punters have often faced lengthy delays with some ISPs reluctant to lose customers, while others have experienced disruption to their service.

This new process means that those problems should not crop up, with the downtime between switching providers predicted to be less than an hour.

As part of MAC, 16 service providers - including AOL, BT, Bulldog, Nildram, THUS, Virgin.net and Wanadoo UK - which together account for around 70 per cent of the UK's DSL market, have signed up to a new voluntary code of practice to make migration easier.

Under the new MAC process, punters looking to change providers ask their current ISP for an "authority code" which they hand to their new service provider as proof that the move can go ahead. The new ISP can then arrange with BT Wholesale for the service to be transferred.

Said Richard Sweet, chair of the working group behind the code of practice: "This demonstrates that broadband service providers can regulate themselves, without the need for Ofcom intervention. Whilst we all want our customers to stay, we believe there needs to be a proper and seamless process to allow customers to move, should they choose to do so."

The MAC process does not support migrations between ADSL and cable modem-based services.

Full details of the new code can be found here.

Related stories

Ofcom must act on £50 broadband 'barrier'
BT trims broadband costs
Broadband ISPs must wise up to small.biz needs
Ofcom appoints Last Mile adjudicator

Securing Web Applications Made Simple and Scalable

More from The Register

next story
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.