Feeds

IT industry warned over wasted money

UK biz not happy

  • alert
  • submit to reddit

The essential guide to IT transformation

Four in ten of the UK's bosses reckon they've wasted money on new technology. Although a third admit that were to blame for a dodgy purchase, a quarter blame the IT industry for selling them duff kit.

So says the Sage Business Heartbeat Survey, which also found that many company bosses rely on friends, family or colleagues for info on new software and products rather than turning to IT vendors for help.

According to Sage, this underlines the need for IT companies to communicate better with business.

"The fact that business people believe money is being wasted because either they are failing to identify their IT needs, the systems are implemented poorly or they are sold the wrong product is a major concern for the industry," said the report.

This message was rammed home by Sage UK MD Paul Stobart: "It [the survey] highlights the need for the industry to deliver tangible benefits, focus on selling practical solutions not technology for technology's sake and most importantly to improve after sales customer service. With the customer in mind, it is also important for us to focus on integrating new technologies with existing systems and not automatically adopt the 'rip out and replace' mindset."

The survey by the business software outfit also revealed that the desktop PC is the favourite technology for business people. A quarter of the 3,000 bosses who took part in the survey said they couldn't live without their trusty PC, while three in ten companies said they couldn't function without them. ®

Related stories

Broadband ISPs must wise up to small.biz needs
UK.biz must address broadband
UK small.biz blows £1.5bn on useless software

Boost IT visibility and business value

More from The Register

next story
Kate Bush: Don't make me HAVE CONTACT with your iPHONE
Can't face sea of wobbling fondle implements. What happened to lighters, eh?
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Rethinking backup and recovery in the modern data center
Combining intelligence, operational analytics, and automation to enable efficient, data-driven IT organizations using the HP ABR approach.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.