Feeds

US Net users want VoIP

Gimme, gimme

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

One in five Net users in the US wants the opportunity to make cheap calls over the Internet.

Even though demand for VoIP (Voice over Internet Protocol) mainly focuses on cheap calls, punters also want other bolt-on features such as caller ID, voicemail, battery back-up, and call waiting, according to a survey of 1,200 US Net users by Ipsos-Insight.

Analysts reckon that VoIP providers entering the market need to offer these "must-have" services if they are to stand out from the increasing large crowd of Internet telephony providers.

This is especially true since half of those quizzed said they thought their telephone company would be the best provider for VoIP, while a third said ISPs would be best placed to offer the service.

Said Lynne Bartos, Senior VP at US-based Ipsos-Insight: "The cost savings proposition of VoIP will play a major role in drawing new subscribers into trying out Internet-based phone service.

"This applies primarily to those with high phone bills. People who spend over $40 a month on their calls are more than twice as likely try to VoIP. Right now, it looks like telephone companies would have the advantage when it comes the ability to capture VoIP market share.

"Until consumers become more savvy about VoIP technology and services, most will naturally turn to familiar providers of telephone service, even if the service is Internet-based," she said. ®

Related stories

BT signs up VoIP with Yahoo!
VoIP hackers gut Caller ID
US telecomms research in disarray - official
US hardcore not interested in the Net
Cablevision in triple play promo
North Americans confused about VoIP
VoIP suffers identity crisis
Consumers want big telcos to supply VoIP services

New hybrid storage solutions

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.