Feeds

Brits fear online shopping

Don't fear the Web, it is your friend...

  • alert
  • submit to reddit

Protecting users from Firesheep and other Sidejacking attacks with SSL

British consumers are scared of shopping online, even those who do shop online say etailers could do more to make them feel safer.

Of those who shop online 69 per cent think etailers could do more to make them feel safer. One in five Internet users have never bought anything online.

Half of those who had never shopped online said it was because they were worried about putting their credit card details online. Just less than half, 44 per cent, believed there was a greater risk of getting ripped off online. More than a third of Internet users, 38 per cent, admitted to having an "irrational fear" of the Internet and 35 per cent simply don't know how to make a purchase online.

And 41 per cent said they did not know how to tell if a web page is using a secure connection.

Even those who do shop online seem to do so in a state of near paralysing fear - 68 per cent do not think it is safe to put your credit card details online and 19 per cent only shop online as a last resort.

Dr. Cynthia McVey, psychologist at Glasgow University, said: "Placing your card details online can sometimes feel like a dangerous public disclosure. People need to be reassured that safeguards are in place... There's no real basis for the fear of being defrauded. A fear of shopping on the Web is really a fear of computer technology generally - it also reflects a general fear of the unknown."

Researchers spoke to 1,005 Internet users between 1 and 25 March. The survey was carried out to promote Verified by Visa - which requires a password to verify credit card transactions. ®

Related stories

Americans lost $2.4bn to net fraudsters in 2003
Fear of phishing hits e-commerce
Fraudsters prey on apathetic Brits

Choosing a cloud hosting partner with confidence

More from The Register

next story
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.