Feeds

HP recalls notebook RAM

Chipset glitch

  • alert
  • submit to reddit

Hewlett Packard has said it will replace memory in over a dozen series of its notebook PCs, affecting almost a million users, because of a design flaw. HP characterizes this as an "industry wide" design flaw not restricted to one memory supplier. Other PC manufacturers will be affected, said HP. Symptoms include more BSODs (Blue Screens of Death) than normal.

The company says that it hasn't received a complaint yet, but is "pre-emptively" introducing a repair program. Owners will receive a kit including a screwdriver, and after mailing in the current stick, receive a replacement. The models affected include the Compaq Evo Notebook N610c, N610v, N620c, N800c, N800v, N800w, N1000c, and N1000v; Compaq Presario 1500, 2800, x1000, and x1200; and the HP Compaq nx7000 and HP Pavilion zt3000.

If think you're affected, or know someone who is, HP has instructions here. HP's offer is good through the end of 2004. ®

Related stories

Intel recalls faulty Grantsdale chipsets
Apple offers free fix for visually impaired iBooks
Ouch! Fujitsu to replace 300,000 faulty HDDs
HP issues statement on Compaq Fujitsu HDD failures
Man takes sledgehammer to faulty PC

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.
Website security in corporate America
Find out how you rank among other IT managers testing your website's vulnerabilities.