Feeds

AOL France fined for unfair contract clauses

Says its will appeal

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

French consumer group, UFC, is claiming victory for ordinary Net users after AOL France was fined €30,000 (£20,000) by a French court yesterday over allegations that parts of the ISP's contract were unfair.

UFC and its magazine Que Choisir had questioned the legality of more than 38 clauses in AOL France's contracts, including its own service responsibility, per-minute billing and restrictive contract terms.

Yesterday, a French court found that 21 clauses were "abusive" and 11 "illegal", according to a report by AFP.

As well as the fine, AOL France was ordered to publish the court's verdict on its website and in three newspapers. It must also email its punters with news, reported the news agency.

AOL France said it planned to appeal the decision insisting that half the clauses cited in the case no longer appear in its contract.

And it warned that the decision would "impact the entire industry, since other market players are the object of similar complaints". ®

Related stories

AOL warns of falling revs as punters flee service
AOL France to challenge Wanadoo over predatory pricing
AOL UK ticked off for 'exaggerated' ad claim

Internet Security Threat Report 2014

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.