Feeds

Broadband to dominate UK by 2005

Will outstrip dial-up

  • alert
  • submit to reddit

5 things you didn’t know about cloud backup

The number of broadband subscribers in the UK is set to overtake narrowband punters during 2005 as more and more people hook up to high-speed Net services.

But while broadband growth continues its upward curve, there are still challenges facing the industry that need to be addressed.

Delivering an opening keynote speech to the Internet World show in London today, AOL UK VP, David Gilbey, said that 2003 had been an "extremely interesting and pivotal year for us". Broadband users are spending more time online and doing more, he said, with nine out of ten users either quite, or very satisfied with their service.

However, he noted that broadband start-up costs are still causing a financial headache for ISPs and that it is still proving to be a barrier to new users signing up to broadband.

What's more, he added, support costs for broadband customers are four times higher than narrowband punters: "We need to improve installation and set-up process and improve network performance and the flow of information."

In other words, setting up broadband in the home is still too troublsome for many users and therefore puts pressure on tech support. And once the system is up and running, punters need to be kept better informed of any network issues that might be affecting their service.

And then there are those people reluctant to join the broadband revolution. According to AOL UK's own research, a third of people said they didn't use the Net enough to warrant upgrading to broadband. Three in ten said the cost of monthly subscribtions was too prohibitive while 14 per cent said installation costs were too high.

Despite this, the figures suggest that the number of broadband punters will overtake dial-up users during 2005 as broadband numbers increase and narrowband becomes a declining part of the market, he said. ®

Related stories

UK passes 2m-line ADSL milestone
AOL calls for UK broadband competition
AOL UK ticked off for 'exaggerated' ad claim

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.