Feeds

Broadband to dominate UK by 2005

Will outstrip dial-up

  • alert
  • submit to reddit

Next gen security for virtualised datacentres

The number of broadband subscribers in the UK is set to overtake narrowband punters during 2005 as more and more people hook up to high-speed Net services.

But while broadband growth continues its upward curve, there are still challenges facing the industry that need to be addressed.

Delivering an opening keynote speech to the Internet World show in London today, AOL UK VP, David Gilbey, said that 2003 had been an "extremely interesting and pivotal year for us". Broadband users are spending more time online and doing more, he said, with nine out of ten users either quite, or very satisfied with their service.

However, he noted that broadband start-up costs are still causing a financial headache for ISPs and that it is still proving to be a barrier to new users signing up to broadband.

What's more, he added, support costs for broadband customers are four times higher than narrowband punters: "We need to improve installation and set-up process and improve network performance and the flow of information."

In other words, setting up broadband in the home is still too troublsome for many users and therefore puts pressure on tech support. And once the system is up and running, punters need to be kept better informed of any network issues that might be affecting their service.

And then there are those people reluctant to join the broadband revolution. According to AOL UK's own research, a third of people said they didn't use the Net enough to warrant upgrading to broadband. Three in ten said the cost of monthly subscribtions was too prohibitive while 14 per cent said installation costs were too high.

Despite this, the figures suggest that the number of broadband punters will overtake dial-up users during 2005 as broadband numbers increase and narrowband becomes a declining part of the market, he said. ®

Related stories

UK passes 2m-line ADSL milestone
AOL calls for UK broadband competition
AOL UK ticked off for 'exaggerated' ad claim

Boost IT visibility and business value

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.