Feeds

AOL settles class action lawsuits

Wants to avoid 'cost of further litigation'

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

AOL has agreed to settle two class action lawsuits in the US by punters who alleged the giant Internet company continued to bill them even after they cancelled their subscriptions.

Although the ISP "vigorously denies any liability in relation to these allegations" it has agreed to settle the claims to avoid the "undue burden and cost of further litigation and to resolve an ongoing matter".

Those behind the legal action allege that when they tried to cancel their subscriptions, either the cancellation request failed or the service was reactivated without their authorisation. As a result, former subscribers say they were improperly billed.

Although AOL denies all allegations, it has agreed to refund those affected with payments of up to four months of subscription fees. AOL has also has agreed to make changes in its procedures to prevent post-cancellation charges in the future.

And the giant ISP has also agreed to pay $3m for attorneys' fees and costs, subject to court approval. ®

Related stories

AOL UK ticked off for 'exaggerated' ad claim
AOL UK slaps punter with £2k bill
AOL raffles spammer's seized Porsche

Remote control for virtualized desktops

Whitepapers

Free virtual appliance for wire data analytics
The ExtraHop Discovery Edition is a free virtual appliance will help you to discover the performance of your applications across the network, web, VDI, database, and storage tiers.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Business security measures using SSL
Examines the major types of threats to information security that businesses face today and the techniques for mitigating those threats.