Feeds

AOL settles class action lawsuits

Wants to avoid 'cost of further litigation'

  • alert
  • submit to reddit

Security for virtualized datacentres

AOL has agreed to settle two class action lawsuits in the US by punters who alleged the giant Internet company continued to bill them even after they cancelled their subscriptions.

Although the ISP "vigorously denies any liability in relation to these allegations" it has agreed to settle the claims to avoid the "undue burden and cost of further litigation and to resolve an ongoing matter".

Those behind the legal action allege that when they tried to cancel their subscriptions, either the cancellation request failed or the service was reactivated without their authorisation. As a result, former subscribers say they were improperly billed.

Although AOL denies all allegations, it has agreed to refund those affected with payments of up to four months of subscription fees. AOL has also has agreed to make changes in its procedures to prevent post-cancellation charges in the future.

And the giant ISP has also agreed to pay $3m for attorneys' fees and costs, subject to court approval. ®

Related stories

AOL UK ticked off for 'exaggerated' ad claim
AOL UK slaps punter with £2k bill
AOL raffles spammer's seized Porsche

Secure remote control for conventional and virtual desktops

More from The Register

next story
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
Shades of Mannesmann: Vodafone should buy T-Mobile US
Biting the bullet would let Blighty-based biz flip the bird at AT&T
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
Net neutrality fans' joy as '2.3 million email' flood hits US Congress
FCC invites opinions in CSV format, after Slowdown day 'success'
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.