Feeds

Windows worms tax ISPs

European ISPs hit for €123m in 2004

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Computer worms will cost European ISPs an estimated €123m this year, according to a study by Sandvine. The Net traffic management firm says its study shows attacks on European service providers are now a daily occurrence.

Although worms are usually associated with attacks on corporate networks, the malicious traffic also ties up service provider networks, degrading the broadband experience for home Internet users. Meanwhile, outbreaks of computer worms generate a huge upsurge in support calls to ISPs. On any given day, between five and 12 per cent of all Internet traffic moving across European ISP networks is malicious, according to Sandvine.

Counting the costs

Working from metrics derived from its European customers and other industry research, Sandvine reckons that worm attacks will cost the European service provider sector more than €123m in 2004 and €159m in 2005. The problem will cause UK ISPs €22.4m this year. French ISPs will haemorrhage €17.9m and German ISPs €22.7m for the same reason, according to Sandvine.

These estimates cover the cost of specialised tactical response teams, swamping of customer support resources, inflated transit costs and perhaps most damaging over the long term, a loss of brand equity that aggravates the industry-wide problem of customer churn. Estimating the financial cost of computer worms is a notoriously inexact science but Sandvine's argument - that broadband firms are suffering financially because of computer worms - remains sound.

"The quickening pace of worm attacks makes understanding their impact on service providers increasingly urgent," said Tom Donnelly, co-founder and marketing veep at Sandvine. "Worms exact a massive toll by forcing service providers to mobilise premium resources in order to quell attacks and protect the subscriber experience."

Sandvine researchers have also uncovered another type of expensive worm activity: persistent, low-level attack traffic caused by remnants of previous worms which cling-on tenanciously to residential subscriber PCs. Cumulatively, worms of both magnitudes are now an operational preoccupation for network managers and a worrisome drag on ISP profit margins, Sandvine says.

Windows security tax

Linux worms are not unknown (lion for example) but the vast majority of Worms exploit vulnerable Microsoft systems to spread: Code Red, Nimda, Blaster, Sasser - the list goes on. The pain experienced by telcos was a driving factor behind Microsoft's release of tool to purge systems infected by Blaster. Defending systems against Blaster-style attacks has created a new segment in the security market which host-based intrusion prevention firms (Cisco, PrevX, SecureWave), firewall vendors (Check Point etc.) and filtering firms (Scan Safe etc.) are all eager to tap into. There's a gradual realisation that the AV scanner approach by itself doesn't defend against Nimda-style attacks.

This month analyst firm Gartner advised its customers to budget for extra security spending on Windows desktops (like better patch management and intrusion prevention) in the wake of the problems caused by the Sasser worm. So computer worms have become an extra tax burden on both end users and ISPs. Unless Microsoft lifts this burden through addressing the root causes - vulnerabilities in Windows - it risks making alternatives look increasingly attractive. ®

Related stories

Attack of the Profit-Killer Worms
P2P swamps broadband networks
Sasser ups cost of Windows - Gartner
Sasser creates European pandemonium
Blaster body count '8m or above' - MS
Blaster beats up British business
Blaster rewrites Windows worm rules

Related links

Worms gobbling ISP profits: The financial impact of attack traffic on European service provider networks, Sandvine white paper.

Internet Security Threat Report 2014

More from The Register

next story
Docker's app containers are coming to Windows Server, says Microsoft
MS chases app deployment speeds already enjoyed by Linux devs
IBM storage revenues sink: 'We are disappointed,' says CEO
Time to put the storage biz up for sale?
'Hmm, why CAN'T I run a water pipe through that rack of media servers?'
Leaving Las Vegas for Armenia kludging and Dubai dune bashing
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
SDI wars: WTF is software defined infrastructure?
This time we play for ALL the marbles
Windows 10: Forget Cloudobile, put Security and Privacy First
But - dammit - It would be insane to say 'don't collect, because NSA'
Oracle hires former SAP exec for cloudy push
'We know Larry said cloud was gibberish, and insane, and idiotic, but...'
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.