Feeds

NTL email suffers 'complex failure'

Must be catching

  • alert
  • submit to reddit

Top three mobile application threats

NTL says it has no idea when it will resolve a problem that has left many of its punters unable to send email. The problem - which began yesterday - means that many of NTL's customers are experiencing problems sending email after the service was hit by the intermittent glitch.

According to NTL's status page: "NTL customers attempting to send email may currently find the mails take a long time to send, and may time out while trying to do so. This is due to a technical fault. Our engineers are aware and are working towards a resolution as soon as possible. Please accept our apologies for any inconvenience caused."

A spokesman for NTL - which boasts more than one million broadband punters - explained that two servers have gone titsup resulting in a "complex failure" While punters have no problem receiving email, some users may have problems sending stuff. He was unable to give any indication as to when the problem might be fixed. ®

Related stories

Severed cable plunges NTL punters into digital darkness
NTL notches up 1m broadband punters
'Large spam attack' hits BT Yahoo! email

Combat fraud and increase customer satisfaction

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
Facebook splats in-app chat, whacks brats into crack yakety-yak app
Jibber-jabbering addicts turfed out just as Zuck warned
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.