Feeds

NTL email suffers 'complex failure'

Must be catching

  • alert
  • submit to reddit

Top 5 reasons to deploy VMware with Tegile

NTL says it has no idea when it will resolve a problem that has left many of its punters unable to send email. The problem - which began yesterday - means that many of NTL's customers are experiencing problems sending email after the service was hit by the intermittent glitch.

According to NTL's status page: "NTL customers attempting to send email may currently find the mails take a long time to send, and may time out while trying to do so. This is due to a technical fault. Our engineers are aware and are working towards a resolution as soon as possible. Please accept our apologies for any inconvenience caused."

A spokesman for NTL - which boasts more than one million broadband punters - explained that two servers have gone titsup resulting in a "complex failure" While punters have no problem receiving email, some users may have problems sending stuff. He was unable to give any indication as to when the problem might be fixed. ®

Related stories

Severed cable plunges NTL punters into digital darkness
NTL notches up 1m broadband punters
'Large spam attack' hits BT Yahoo! email

Remote control for virtualized desktops

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.