Feeds

London sees red as Orange service goes crash

Software update blamed

  • alert
  • submit to reddit

Seven Steps to Software Security

Orange has apologised to its punters in London after its service went titsup for 12 hours following a software update on its network. Orange mobile phone users in London began experiencing problems from midnight last night. The problems - which led to intermittent problems with making and receiving calls - were sorted by midday today.

Said Orange in a statement: "We can confirm that between midnight on Monday 17 May and midday on Tuesday 18 May a number of Orange customers in the London area may have experienced intermittent difficulties making or receiving calls. This was due to a software update on the Orange network. Our engineers established the cause of the fault, and normal service has now been restored."

Earlier this month Orange UK was forced to apologise to its punters travelling in Germany after the mobilephoneco was hit by technical problems. ®

Related stories

Orange UK sorts German roaming snag
Orange boss makes the long walk
Orange pushes try-before-you-buy

The smart choice: opportunity from uncertainty

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.