Feeds

Mandrake 'charges' $13k for $132 membership

Software glitch x 100

  • alert
  • submit to reddit

The essential guide to IT transformation

Fans and supporters of Mandrake got a shock over the weekend when some people buying, or contributing to, the open source company found their credit cards had been overcharged by a factor of 100. Mandrake asked customers to use PayPal while it sorted the problem out.

One open source fan and Register reader claims that a silver membership worth $132.00 was charged to his debit card for a cool $13,200. He says he is still waiting to hear back from the company.

In a statement the company admitted there was a problem with payment software from Natexis. The bug in Natexis software treats cents as dollars, or multiplies every amount by 100. In May, 261 Mandrake customers were affected.

The system is now up and running properly and Natexis is talking to the banks so anyone who overpaid should get a refund soon. ®

Related stories

Mandrakesoft exits bankruptcy protection
Mandrake Linux ate my CD drive
Mandrake supplying Linux on HP desktops

The essential guide to IT transformation

More from The Register

next story
Apple promises to lift Curse of the Drained iPhone 5 Battery
Have you tried turning it off and...? Never mind, here's a replacement
Mozilla's 'Tiles' ads debut in new Firefox nightlies
You can try turning them off and on again
Linux turns 23 and Linus Torvalds celebrates as only he can
No, not with swearing, but by controlling the release cycle
Scratched PC-dispatch patch patched, hatched in batch rematch
Windows security update fixed after triggering blue screens (and screams) of death
This is how I set about making a fortune with my own startup
Would you leave your well-paid job to chase your dream?
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Advanced data protection for your virtualized environments
Find a natural fit for optimizing protection for the often resource-constrained data protection process found in virtual environments.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.