Feeds

Glastonbury online ticket sales fiasco

Jumpin' Jack Crash

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

The annual stampede to buy tickets for the Glastonbury festival turned into a farce today as demand swamped the online sales site.

Tickets were due to go on sale from the official site (GlastonburyFestivals.co.uk), via Aloud.com, from 20:00 BST last night (1 April).

Instead of being able to buy tickets, would-be festival goers were confronted by a series of messages telling them the system was busy or unavailable. The problem has persisted into this afternoon (2 April). The back-end system at wayahead-secure.co.uk - a few Win 2K boxes running IIS, apparently - seems hopelessly overstretched.

Reader Oliver Denton's experiences are typical.

"Last night I tried to buy tickets for the Glastonbury festival online, and after 4 hours of either 'this service is very busy, please try again later' and straight browser errors (no pretty error message) I went to bed angry," he writes.

"On the odd occasion I did get through to the .asp credit card processing script, however it seemed that so many other people were using this too that it's reaction time was akin to that of Ben Johnson before he started taking steroids."

Phone lines (allegedly available on 0870 830 2004) were jammed solid too.

Have these people learned nothing from the experience of the Census site, the launch of Nectar and the communications meltdown that accompanied the sale of tickets for the French World Cup?

Apparently not, because Glastonbury Festival actually has the gall to boast that "over two million unique user hits between 7pm and 8pm last night - and that was before the tickets went on sale! At one minute past eight over 300,000 hit the website and that level was sustained until well after 2.00am."

Organisers claim tickets are been sold online, albeit slowly.

According to latest available update, 70 per cent of tickets have been sold. Last year, tickets sold out within 24 hours.

It's a perfect recipe for touts. Indeed one joker has already begun punting tickets on eBay. ®

Related stories

Technical hitch hits World Cup web sales
Nectar suspends Web registrations
1901 Census farce runs and runs
1901 Census available online for testing

Beginner's guide to SSL certificates

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
DOUBLE BONK: Testy fanbois catch Apple Pay picking pockets
Users wail as tapcash transactions are duplicated
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
In the next four weeks, 100 people will decide the future of the web
While America tucks into Thanksgiving turkey, the world will be taking over the net
Microsoft EU warns: If you have ties to the US, Feds can get your data
European corps can't afford to get complacent while American Big Biz battles Uncle Sam
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.