Feeds

Freeserve offers punter £19.99 ADSL carrot

Reduced monthly tariff is 'standard retention technique'

  • alert
  • submit to reddit

Maximizing your infrastructure through virtualization

Freeserve is offering cut-price broadband to its punters - to stop them from leaving the ISP.

Following our story this morning that Freeserve/Wanadoo UK is about to introduce a capped broadband service for under £20 a month, we've been contacted by a reader who tells us he's just been offered broadband for £19.99 a month.

Apparently, this long-serving Freeserve/Wanadoo UK punter recently tried to move to a rival ISP to benefit from a cheaper service.

To his amazement, he was offered Freeserve's service for £19.99 a month.

"The [cancellations] advisor offered to supply my service for £19.99 if I stayed with Freeserve. This has now been actioned and my new Freeserve BB price is indeed £19.99 per month.

"We also spoke about services and the advisor told me that not only are Freeserve looking to reduce the price of the service, but they are also going to introduce differing speeds ranging from 512Kbps - 2Mb," he said.

So, is this some soft launch of Freeserve/Wanadoo UK's new capped service as reported by El Reg earlier today?

Not so, said a spokeswoman for Freeserve/Wanadoo UK, who told us: "This is just a standard retention technique which we've introduced in response to other broadband products available on the market."

Such inducements to stay with the ISP are only available to a small number of people, we understand. ®

Related Stories

Freeserve to sell capped, cut-price broadband
Freeserve gears up for major broadband push
Freeserve mulls Wanadoo rebranding - again
Freeserve 'committed' to unbundling local loop
BT touts £20 capped broadband

Reducing security risks from open source software

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Bring back error correction, say Danish 'net boffins
We don't need no steenkin' TCP/IP retransmission and the congestion it causes
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Samsung Z Tizen OS mobe is post-phoned – this time for good?
Russian launch for Sammy's non-droid knocked back
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.