Feeds

BT Yahoo! migrates 300,000 punters

Hang onto your hats

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

BT is shifting around 300,000 of its BT Yahoo! Broadband punters onto a new platform over the next couple of weeks.

Most of the work should be completed sometime next month with the monster telco assuring us that users should experience few problems during the migration.

Here's what it has to say: "From March 29, 2004, BT will begin moving its BT Yahoo! Broadband customers to a new network infrastructure. The migration of networks is geared towards giving our customers the best possible internet experience and providing a consistently high level of service across the family of consumer broadband products. Moving customers to the new network is due to be completed by the end of April 04.

"Customers will not need to take any action as a result of this migration. The majority of customers will not notice any difference to their internet connection during this migration period, however a small number of users may experience a one off disconnection during the next few weeks.

"These customers will be able to reconnect immediately to the service by signing in again in the normal way. All of our customer care agents are thoroughly briefed on the migration project, and therefore can assist customers to get them back online quickly if they do experience problems. We anticipate that any customers that do experience disruption will only be offline for a couple of minutes.

"BT apologises to its customers for any inconvenience this may cause them, but also assures that there will be minimum disruption."

After the problems that hit BT's narrowband users last month, fingers crossed there are no hiccups once this migration gets underway. ®

Related story

BT Yahoo! ate my email

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.