Feeds

PayPal forced to apologise for dodgy small print

Fined $150,000

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Payment provider PayPal has had its wrists slapped for misleading customers with dodgy small print.

The e-Bay subsidiary will pay $150,000 to New York State as punishment and to pay for the states' investigation.

The controversy centres on what happens when customers buy goods which fail to arrive. If such a purchase was made using a credit card, the amount would be charged back to the customer's account.

PayPal's 'User Agreement' promised customers "the rights and privileges expected of a credit card transaction". But some customers were denied such rights, Attorney General Eliot Spitzer said.

"Protecting consumers' rights in online transactions is the best way to establish and maintain confidence in electronic commerce. As with any new industry, it is essential that consumers making e-payments receive full disclosure of their rights and liabilities."

PayPal has agreed to clarify its terms and conditions. The company has 25m account holders.

Clickhere for the press release. ®

Related stories

eBay and PayPal go after auction fraudsters

New worm scams PayPal punters

eBay trader arrested in missing DVDs probe

Providing a secure and efficient Helpdesk

More from The Register

next story
Doctor Who's Flatline: Cool monsters, yes, but utterly limp subplots
We know what the Doctor does, stop going on about it already
Facebook, Apple: LADIES! Why not FREEZE your EGGS? It's on the company!
No biological clockwatching when you work in Silicon Valley
'Cowardly, venomous trolls' threatened with TWO-YEAR sentences for menacing posts
UK government: 'Taking a stand against a baying cyber-mob'
Happiness economics is bollocks. Oh, UK.gov just adopted it? Er ...
Opportunity doesn't knock; it costs us instead
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Zippy one-liners, broken promises: Doctor Who on the Orient Express
Series finally hits stride, but Clara's U-turn is baffling
Don't bother telling people if you lose their data, say Euro bods
You read that right – with the proviso that it's encrypted
Apple SILENCES Bose, YANKS headphones from stores
The, er, Beats go on after noise-cancelling spat
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.