Feeds

IT failure costs SMEs £6k a year

*$&!ing computers

  • alert
  • submit to reddit

Security for virtualized datacentres

Small businesses are losing up to £6,000 a year in lost productivity because their IT systems aren't up to scratch.

So says research by PC World Business, the catalogue arm of Dixons Group, which found that regular IT failures among small businesses can lead to a loss of productivity, undermine morale among hacked-off workers and damage relationships with punters.

What's more, when IT gear does go titsup it's often left to senior staff to deal with the problems.

Said the research: "When IT fails, managers are forced to turn their attention away from their primary business goals, and this is especially true in smaller businesses where employing dedicated IT staff is not a viable option."

The research also found that most IT problems are routine and easy to fix, with seven in ten problems able to be sorted within 15 minutes, says PCBW which is promoting a magic wand service called Remote IT Management.

But small businesses suffer long than they should, because they are numpties (our word, not PCWB's) when it comes to IT. According to PCWB, the issue is "so significant that many employees see IT outages as a barrier to doing their job properly, and often leave their job because of it. With the cost of labour turnover to businesses averaging £4,000 per person, this represents a huge financial risk to businesses unable to manage their IT systems effectively."

When you put it like this, how could you not sign up for Remote IT Management?

PCWB bases its £6K-a-year lost revenues estimate on a Chartered Institute of Personnel Development labour survey from 2002, which calculates that the cost of IT failures to business – mainly caused by decreased productivity - at between 0.1 and 1 per cent of overall revenue. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.