Feeds

NHS pulls plug on ailing £30m IT system

2 years late, and staff can't make it work

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Scottish health bosses have pulled the plug on the launch of a £30 million computer system from McKessonHBOC after staff at the Edinburgh Royal Infirmary complained that they couldn’t access vital information on it.

According to a report in the The Scotsman, deployment has been hit by a series of delays, leaving the hospital without the system it should have had up and running two years ago. One hospital insider described the system as ‘a shambles’.

The planned system involves the computerisation of all records with the aim of ensuring access to more up-to-date information, and would have allowed staff to access patient information at their bedsides.

However, unions said that staff had no faith in the system, and called on the Lothian Health Board to drop the project entirely.

Tom Waterson, Unison branch secretary, said: "We have always had concerns about the HIS programme. We have urged, and will continue to urge, the management team to look at whether we need to go ahead with this contract or not.

"The staff we have spoken to do not have faith in the system. It can’t deliver the system it promised to deliver. People raised concerns at the very start that this system has never been tested before anywhere in the world."

In a statement, the Lothian Health Board said the changing nature of the technology infrastructure in the UK meant that it was "no longer feasible to realise the vision" that the project entailed.

The Health Board also noted that no money has been paid to McKesson during the project so far. Consultation with staff affected by the termination of the contract has already begun.

McKesson has strong links with the NHS: In 2001 the company signed a £13.5 million outsourcing deal to run all financial applications for consortium of 12 out of the 14 NHS trusts in Wales until 2009. It also runs an NHS-wide clearing service and is responsible for electronic staff records and payroll. ®

Internet Security Threat Report 2014

More from The Register

next story
The cloud that goes puff: Seagate Central home NAS woes
4TB of home storage is great, until you wake up to a dead device
Azure TITSUP caused by INFINITE LOOP
Fat fingered geo-block kept Aussies in the dark
You think the CLOUD's insecure? It's BETTER than UK.GOV's DATA CENTRES
We don't even know where some of them ARE – Maude
Intel offers ingenious piece of 10TB 3D NAND chippery
The race for next generation flash capacity now on
Want to STUFF Facebook with blatant ADVERTISING? Fine! But you must PAY
Pony up or push off, Zuck tells social marketeers
Oi, Europe! Tell US feds to GTFO of our servers, say Microsoft and pals
By writing a really angry letter about how it's harming our cloud business, ta
SAVE ME, NASA system builder, from my DEAD WORKSTATION
Anal-retentive hardware nerd in paws-on workstation crisis
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Managing SSL certificates with ease
The lack of operational efficiencies and compliance pitfalls associated with poor SSL certificate management, and how the right SSL certificate management tool can help.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.