BT suspends orders for broadband satellite service

Expect Spring relaunch

BT has suspended registrations for its one-way broadband satellite service.

A customer service operative told The Register: "Orders have been suspended pending a review of the service."

He also told us that due to a backlog, it would be up to eight weeks before BT could carry out any installations.

But a BT spokesman denied this, insisting that the company did not have an order backlog and neither it would take up to two months to get a broadband satellite service installed.

So, we called BT's "Broadband Satellite sales advisors" again - just to make sure.

And guess what? They spun us the same line with a very helpful customer service operative once again mentioning a backlog of orders and that installations wouldn't begin again until February, possibly not until late Feb, at the earliest.

Ho hum.

Anyhow, one thing is for sure. Orders have been suspended. The reason, it seems, is that BT is set to make some big announcements regarding its broadband satellite service early in the New Year. At the moment it's all a bit hush-hush, so keep it under your hat. ®

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