Feeds

118 services getting better

'Marked improvement'

  • alert
  • submit to reddit

Secure remote control for conventional and virtual desktops

The UK's 118 directory enquiries (DQ) services aren't quite so rubbish as they used to be.

So says research outfit 118tracker.com which found that some DQ operations began to show signs of getting their act together during November.

According to its latest monthly survey, the UK's recently deregulated DQ sector saw a "marked improvement on overall levels of service".

The top five operators to score full marks for accuracy were 118097 (Cable & Wireless), 118111 (One Tel), 118181 (Smile Assistance), 118374 (Cable Telecom, provided by C&W) and 118810 (Energis).

And when it comes to price, some operators charged 20p (118800 Directory Enquiries UK) while others racked up charges of £1.84 (118437 Mira System).

Last month research from two UK watchdogs found that four in ten calls to DQ operators end in the wrong information being dished out.

The research echoed earlier concerns from the Consumers' Association which found that UK punters are paying over the odds for a substandard service. ®

Related Stories

118 services not up to scratch - Oftel
Thus pulls out of 118 to 'protect reputation'

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.