Feeds

GoDaddy sorry for anonymity snafu

Webcaster Alliance website back on the air

  • alert
  • submit to reddit

Security for virtualized datacentres

Leading domain registrar GoDaddy Inc. says that it's "learned a lesson" after an internal mistake removed a trade website from the web for a month. The Webcaster Alliance, which represents Internet broadcasters, lost its website a month ago - the last thing it needed as it was preparing an antitrust action against the mighty Recording Industry Association of America, the RIAA.

However an associate of the Webcaster Alliance had registered the domain webcastersalliance.com using GoDaddy's anonymity service Domains By Proxy, and that associate was no longer in touch with the organization.

When we contacted GoDaddy a fortnight ago, a spokesperson said that because the Alliance's representative could not provide details that tallied with the original registrant, GoDaddy could not renew the domain name.

Yesterday the Alliance issued a press release, and said it was informing ICANN of potential breaches of ICANN's Registrar Accreditation Agreement.

But overnight the domain was restored. GoDaddy's director of public relations Kimberly Cecere told us that GoDaddy checked some more, and found that the information the Alliance was correct. "It was an erroneous mistake on our part - if they'd dug deeper they'd have found it did match," she said. "That thorough cross catching didn't take place. We've definitely learnt a lesson on our part."

The case illustrates the pitfalls of using an anonymity service. GoDaddy correctly says that it is obliged to maintain the confidentiality of the registrant. For its part, the Alliance is frustrated that after several weeks of dealing with customer support, it couldn't provide the documentation that GoDaddy was asking for.

"Every contact I made with GoDaddy was totally ignored up to and including a letter that was faxed directly to Bob Parsons on November 12, 2003, and a voicemail message left on his direct line on November 13, 2003," WA President Ann Gabriel told us.

"I can only wonder what is happening to others who have been placed in the same kind of 'domain hell'".®

Business security measures using SSL

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.