Feeds

GoDaddy sorry for anonymity snafu

Webcaster Alliance website back on the air

  • alert
  • submit to reddit

Top three mobile application threats

Leading domain registrar GoDaddy Inc. says that it's "learned a lesson" after an internal mistake removed a trade website from the web for a month. The Webcaster Alliance, which represents Internet broadcasters, lost its website a month ago - the last thing it needed as it was preparing an antitrust action against the mighty Recording Industry Association of America, the RIAA.

However an associate of the Webcaster Alliance had registered the domain webcastersalliance.com using GoDaddy's anonymity service Domains By Proxy, and that associate was no longer in touch with the organization.

When we contacted GoDaddy a fortnight ago, a spokesperson said that because the Alliance's representative could not provide details that tallied with the original registrant, GoDaddy could not renew the domain name.

Yesterday the Alliance issued a press release, and said it was informing ICANN of potential breaches of ICANN's Registrar Accreditation Agreement.

But overnight the domain was restored. GoDaddy's director of public relations Kimberly Cecere told us that GoDaddy checked some more, and found that the information the Alliance was correct. "It was an erroneous mistake on our part - if they'd dug deeper they'd have found it did match," she said. "That thorough cross catching didn't take place. We've definitely learnt a lesson on our part."

The case illustrates the pitfalls of using an anonymity service. GoDaddy correctly says that it is obliged to maintain the confidentiality of the registrant. For its part, the Alliance is frustrated that after several weeks of dealing with customer support, it couldn't provide the documentation that GoDaddy was asking for.

"Every contact I made with GoDaddy was totally ignored up to and including a letter that was faxed directly to Bob Parsons on November 12, 2003, and a voicemail message left on his direct line on November 13, 2003," WA President Ann Gabriel told us.

"I can only wonder what is happening to others who have been placed in the same kind of 'domain hell'".®

The Essential Guide to IT Transformation

More from The Register

next story
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple ran off to IBM
But never fear fanbois, you're still lapping up iPhones, Macs
Nadella: Apps must run on ALL WINDOWS – PCs, slabs and mobes
Phone egg, meet desktop chicken - your mother
HP, Microsoft prove it again: Big Business doesn't create jobs
SMEs get lip service - what they need is dinner at the Club
ITC: Seagate and LSI can infringe Realtek patents because Realtek isn't in the US
Land of the (get off scot) free, when it's a foreign owner
Samsung threatens to cut ties with supplier over child labour allegations
Vows to uphold 'zero tolerance' policy on underage workers
Dude, you're getting a Dell – with BITCOIN: IT giant slurps cryptocash
1. Buy PC with Bitcoin. 2. Mine more coins. 3. Goto step 1
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.