Feeds

HP and Alcatel seek telcos for SMB services plan

Suite spot

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

Alcatel and HP are to jointly develop the Ready Office Program for SMBs, a suite of IT and communication products to small and medium businesses.

The firms will partner with global telco service providers to tout managed "pay as you go" service offerings including network access, voice, data, multimedia services, together with hosted server, PC and call centre packages.

France Telecom is the first telco partner to share its direct channels to market with Alcatel and HP in the SMB services scheme.

SMB customers typically without dedicated IT departments, want to buy business solutions, rather than technology, according to Camille Mendler, research director at Yankee Group.

She said the HP-Alcatel partnership illustrates the "changing role of equipment vendors in the telecommunications supply chain. Telecom service providers are looking beyond technology solutions to the commercial services that equipment vendors can also supply".

Carly Fiorina, HP CEO, said the initiative will "enable SMBs to get more out of their IT and telecommunications while enabling them to spend more time focused on running their businesses".

According to Alcatel boss Serge Tchuruk, the suite, which provides a single point of billing and technical contact for customers, will give telcos a way of breaking into the notoriously hard to target SMB market.

"By selecting the Alcatel and HP offering, telecom service providers will broaden their SMB customer base, and improve customer loyalty," he said. ®

3 Big data security analytics techniques

More from The Register

next story
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
Audio fans, prepare yourself for the Second Coming ... of Blu-ray
High Fidelity Pure Audio – is this what your ears have been waiting for?
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
Sorry London, Europe's top tech city is Munich
New 'Atlas of ICT Activity' finds innovation isn't happening at Silicon Roundabout
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Zucker punched: Google gobbles Facebook-wooed Titan Aerospace
Up, up and away in my beautiful balloon flying broadband-bot
Apple DOMINATES the Valley, rakes in more profit than Google, HP, Intel, Cisco COMBINED
Cook & Co. also pay more taxes than those four worthies PLUS eBay and Oracle
prev story

Whitepapers

Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.