Feeds

MSN chat stand is ‘nothing short of reckless’ – Freeserve

'PR coup...'

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Freeserve has lashed out MSN's handling of its decision to close it chatrooms, warning that its actions will simply send chatroom users underground.

And it says it would have worked with MSN to build an "industry-wide best practice" had the outfit been that concerned about the matter.

Britain's biggest ISP acknowledges that there are problems with chat but insists that shutting down such services is not the answer.

Here's Freeserve's stratement in full.

We are somewhat bemused that MSN has managed to pull off something of a PR coup with this announcement, whilst giving the impression of being respectable and responsible, our own view is that what they are doing is nothing short of reckless.

Chat is an intrinsic part of the Internet and it's not going to go away. We know about the problems of chat rooms but the answer is not shutting them down, it's about constantly looking at ways to make them safer for users, with parental controls, practical safety advice and moderation, especially in those areas targeted at the vulnerable.

Freeserve requires all our chat room users to register with us so we know who they are. On top of this, we invest in the moderation of our chat rooms for younger users so they always know there is someone in the chat room watching out for them and their safety.

All MSN is doing is sending chat room users underground. MSN's 1 million plus chat room users are not going to stop using chat, MSN are simply moving the problem elsewhere.

Had Freeserve been given the opportunity to consult with MSN on this issue, we could have worked with them to build industry wide best practice and we are surprised by MSN's move because we know that like Freeserve, they were already working with the Home Office on this.

Now Freeserve has got to anticipate a big increase in chat room usage when MSN's chat rooms shut down next month and we are already looking at new measures to manage this. ®

It's not good to Chat

MSN torches chatrooms
So why is MSN Israel keeping its chatrooms open?
MSN Chat: It's the child protection lobby wot's to blame - LINX
Watch out! There's a chatroom paedophile about
Kids charities demand ID parade for pre-paid punters

Choosing a cloud hosting partner with confidence

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.