Feeds

Oftel clamps down on rogue telemarketers

Persistent misuse

  • alert
  • submit to reddit

Internet Security Threat Report 2014

Oftel is plugging a loophole in UK regulations which let rogue telemarketing firms to get away with persistently making nuisance calls so long as they did not actually commit a criminal offence.

The telecoms watchdog said that, after publishing its regulatory revisions, it is able to take action against any company that misuses networks or services in a way that causes "annoyance, inconvenience or anxiety", but falls short of committing a criminal offence or breaking data protection legislation.

Firms that continue to flout the regulations and create a nuisance risk facing fines of up to £5,000 and be required to pay compensation, Oftel warned.

David Edmonds, Oftel's director general of telecommunications, said the change marks the first time the regulator has had sufficient power to deal effectively with nuisance callers.

"These new powers enable Oftel to take action against activities that can irritate or upset consumers but fall short of criminal behaviour.

"We hope that these powers will act as a deterrent to individuals or companies who make nuisance calls."

The key change emerging from Oftel's snappily-titled document - Statement of policy on the persistent misuse of an electronic communications network or electronic communications service - is the introduction of a category dubbed "persistent misuse".
This deals with firms which have previously escaped sanction as they did not break criminal laws.

"Persistent misuse is a category of behaviour intended to apply to activities that, although causing unnecessary annoyance, inconvenience or anxiety to another person, are not serious enough to be prosecuted as criminal offences," the policy document states. ®

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Show us your Five-Eyes SECRETS says Privacy International
Refusal to disclose GCHQ canteen menus and prices triggers Euro Human Rights Court action
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.