Feeds

Vodafone snaps up Singlepoint

Wants to turn 1.1m network users into customers

  • alert
  • submit to reddit

Providing a secure and efficient Helpdesk

Vodafone has announced it will buy Singlepoint, the mobile services provider, for £405 million ($649.62 million) in cash.

Singlepoint is a subsidiary of the Caudwell Group and it provides billing and customer care services to more than 1.3 million mobile phone subscribers, most of whom are consumers rather than business customers. The company buys 'space' on mobile networks in bulk and sells it on to customers. Up to 90 per cent of Singlepoint customers are said to be on the Vodafone network.

After the buyout, Vodafone will have full control of the Singlepoint customers on its network, without paying Singlepoint's 25 per cent commission. O2 has about 150,000 customers through Singlepoint, and analysts say that Vodafone is likely to try to convert these subscribers to its network.

Singlepoint will boost Vodafone's consumer rather than corporate customer base. Though its corporate base seems to have been taken care of with the firm's £155 million acquisition last week of Project Telecom, adding in the region of 200,000 customers to its fold.

Vodafone chief executive Arun Sarin is continuing the approach of predecessor Christopher Gent, which was characterised by takeovers and acquisitions. Gent retired last month after six-and-a-half years in the job. In March, Gent saw through the buying of Cellular Operations for an undisclosed amount. The deal gave Vodafone direct access to 380,000 customers, and saw it inherit 90,000 O2 customers.

In June Vodafone closed down the Cellular Operations business, cutting 480 jobs in the process. Last week the mobile phone giant announced it was cutting another 96 job, with the closure of a customer services centre in the English Midlands. Some analysts have said that Singlepoint is also likely to be closed by Vodafone after it is fully integrated into the group.

Other industry watchers are speculating about negotiations between Vodafone and the Caudwell Group with regard to Vodafone's access to Caudwell's Phones4U, one of the leading mobile phone retailers in the UK. ®

Copyright © 2003, ENN

Protecting against web application threats using SSL

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Bonking with Apple has POUNDED mobe operators' wallets
... into submission. Weve squeals, ditches payment plans
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.