Intuit opens UK small.biz support service

Collecting subs

Sometimes it appears that a small business can't move without having someone, somewhere trying to proffer advice how to do it properly.

Now Intuit, the accountancy software developer, is getting in on the act in the UK. It is setting up an independent advice site "primarily" for its own Quickbook customers.

Unlike, say, our small business content partners Startups.co.uk and bCentral.co.uk, Intuit is to charge a subscription for its support service to the tune of £200 a year.

Its value-add is supplied through content from Croner, the business information provider, supported by an unlimited use hotline and newsletter and, we guess, a fairly deep understanding of QuickBooks.

Intuit's Business Support service is designed to help small business customers with "all management issues", the company says.

Intuit cites research conducted by Barclays Bank last year that "small firms using business support services are around 20 percent more likely to stay in business after 26 months than those that do not". Which means more renewals on those QuickBook support contracts. ®

Related links

Intuit press release
Intuit introduction to Small Business Service

Sponsored: Designing and building an open ITOA architecture