Feeds

Broadcom awful quiet about server chip flaw

How many have suffered?

  • alert
  • submit to reddit

Maximizing your infrastructure through virtualization

Broadcom will not utter a peep about how many customers may be affected by a defective chip that caused Sun Microsystems to suspend shipments of two servers.

The problem, uncovered earlier this month by El Reg resides in the Broadcom 5704 chip. Sun found that the four onboard Ethernet ports on its low end V210 and V240 servers would send out corrupted packets from time to time and traced the problem to Broadcom's kit. As numerous readers pointed out, the problem is very rare, and Sun has done its part to help customers by sending out replacement gear. Overall, Sun users appeared very impressed with the company's response to the situation.

The same cannot be said for Broadcom. Companies such as Sun, HP and IBM use Broadcom gear, but it's unclear as to who is experiencing problems with the 5704 chip. That's because Broadcom won't tell anyone what is going on.

Broadcom did not respond to e-mail or phone requests from The Register. It did, however, issue a curt statement to The Orange County Register.

"This is an issue that has been identified and resolved with the customer, to their satisfaction. The underlying cause has been fixed. It is a fact of life in the semiconductor industry that technical problems in very complicated chips occasionally occur. When that happens, you respond as we have quickly and with your customer's best interests in mind," Broadcom said.

It's been a bad month for Broadcom. On top of the Sun snafu, its ServerWorks subsidiary also had a cock-up with the GrandChampion LE chipset. Can you say, "Quality Control?"

Maybe Broadcom will be more forthcoming following its second quarter earnings release, which will arrive later in the day. ®

The Power of One eBook: Top reasons to choose HP BladeSystem

More from The Register

next story
Sysadmin Day 2014: Quick, there's still time to get the beers in
He walked over the broken glass, killed the thugs... and er... reconnected the cables*
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
SHOCK and AWS: The fall of Amazon's deflationary cloud
Just as Jeff Bezos did to books and CDs, Amazon's rivals are now doing to it
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
The triumph of VVOL: Everyone's jumping into bed with VMware
'Bandwagon'? Yes, we're on it and so what, say big dogs
Carbon tax repeal won't see data centre operators cut prices
Rackspace says electricity isn't a major cost, Equinix promises 'no levy'
Disaster Recovery upstart joins DR 'as a service' gang
Quorum joins the aaS crowd with DRaaS offering
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Securing Web Applications Made Simple and Scalable
Learn how automated security testing can provide a simple and scalable way to protect your web applications.