Feeds

Broadcom awful quiet about server chip flaw

How many have suffered?

  • alert
  • submit to reddit

HP ProLiant Gen8: Integrated lifecycle automation

Broadcom will not utter a peep about how many customers may be affected by a defective chip that caused Sun Microsystems to suspend shipments of two servers.

The problem, uncovered earlier this month by El Reg resides in the Broadcom 5704 chip. Sun found that the four onboard Ethernet ports on its low end V210 and V240 servers would send out corrupted packets from time to time and traced the problem to Broadcom's kit. As numerous readers pointed out, the problem is very rare, and Sun has done its part to help customers by sending out replacement gear. Overall, Sun users appeared very impressed with the company's response to the situation.

The same cannot be said for Broadcom. Companies such as Sun, HP and IBM use Broadcom gear, but it's unclear as to who is experiencing problems with the 5704 chip. That's because Broadcom won't tell anyone what is going on.

Broadcom did not respond to e-mail or phone requests from The Register. It did, however, issue a curt statement to The Orange County Register.

"This is an issue that has been identified and resolved with the customer, to their satisfaction. The underlying cause has been fixed. It is a fact of life in the semiconductor industry that technical problems in very complicated chips occasionally occur. When that happens, you respond as we have quickly and with your customer's best interests in mind," Broadcom said.

It's been a bad month for Broadcom. On top of the Sun snafu, its ServerWorks subsidiary also had a cock-up with the GrandChampion LE chipset. Can you say, "Quality Control?"

Maybe Broadcom will be more forthcoming following its second quarter earnings release, which will arrive later in the day. ®

Eight steps to building an HP BladeSystem

More from The Register

next story
THUD! WD plonks down SIX TERABYTE 'consumer NAS' fatboy
Now that's a LOT of porn or pirated movies. Or, you know, other consumer stuff
EU's top data cops to meet Google, Microsoft et al over 'right to be forgotten'
Plan to hammer out 'coherent' guidelines. Good luck chaps!
US judge: YES, cops or feds so can slurp an ENTIRE Gmail account
Crooks don't have folders labelled 'drug records', opines NY beak
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
FLAPE – the next BIG THING in storage
Find cold data with flash, transmit it from tape
Seagate chances ARM with NAS boxes for the SOHO crowd
There's an Atom-powered offering, too
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.