Feeds

IP Telephony far better than ‘two cans connected by string’

Ready for primetime

  • alert
  • submit to reddit

Combat fraud and increase customer satisfaction

IP Telephony has matured from having the "sound quality equal to two cans tied together with string" to become a serious consumer service, market analysis organisation In-Stat/MDR has claimed.

Consumer IP Telephony is at the beginning of a transition phase with the growth of broadband enabling IP Telephony providers to merge lower rates with greater quality and features, the company said this week.

In-Stat/MDR reckons that broadband providers will soon see IP Telephony as an application that will help grow overall broadband usage, as it increases the overall value of the broadband service for the consumer.

"When people think of consumer IP Telephony, they often think of sound quality equal to two cans tied together with string, or as a dot com fad. IP Telephony, however, is far from either one of those things," says Daryl Schoolar, a senior analyst with In-Stat/MDR. "By 2007, the US IP Telephony market is forecast to grow to over five million active subscribers."

"While this shows a five-fold increase in subscribers over 2002, it still lags US Plain Old Telephone Service (POTS) with over 100 million households," Schoolar notes.

In-Stat/MDR forecasts that the biggest regions for future IP Telephony service revenue growth will be those with the highest household broadband penetration rates - the US, Asia Pacific and Europe. Currently the three biggest regions for service revenues and subscribers are the US, Asia Pacific and Middle East/Africa.

Household broadband penetration will lead to greater Device-to-Phone services, which tend to generate higher monthly recurring service fees than either PC-to-Phone or Phone-to-Phone. During 2006 and 2007 the US will see greater interest on the part of traditional phone providers in offering IP Telephony services.

As Device-to-Phone service grows, In-Stat/MDR expects to see the emergence of more services that satisfy the requirements for primary line service, especially from the cable operators. Eventually IP Telephony will grow to such an extent that consumers no longer see it as a specific service but merely an underlying transport technology.

In-Stat/MDR 's report, IP Telephony - A Consumer Application Worth Hearing, is priced at $2995, can be purchased from In-Stat/MDR's site here. ®

Related Stories

VoIP builds momentum in developing world
Cisco refreshes IP convergence line
Panama bans voice over IP
Reg readers place VoIP ahead of 3G
Mass VoIP moves closer to reality

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
Dropbox defends fantastically badly timed Condoleezza Rice appointment
'Nothing is going to change with Dr. Rice's appointment,' file sharer promises
BOFH: Oh DO tell us what you think. *CLICK*
$%%&amp Oh dear, we've been cut *CLICK* Well hello *CLICK* You're breaking up...
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Amazon reveals its Google-killing 'R3' server instances
A mega-memory instance that never forgets
Cisco reps flog Whiptail's Invicta arrays against EMC and Pure
Storage reseller report reveals who's selling what
Microsoft builds teleporter weapon to send VMware into Azure
Updated Virtual Machine Converter now converts Linux VMs too
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.