Feeds

Telewest to get new email service after spam attacks

More disruption

  • alert
  • submit to reddit

Choosing a cloud hosting partner with confidence

Telewest punters are set to suffer more disruption to their service next week when the cableco moves its email service to a new platform.

The move follows weeks of hassle for Telewest users as the ISP's email service collapsed under a deluge of spam.

After a second spam attack last week, which resulted in mail delays of up to four days, Telewest admitted that an underlying hardware failure was to blame for the extended delays in punters receiving email.

However, Telewest told The Register that next week's planned platform migration has nothing to do with the recent spam attacks.

Telewest will start moving its email service onto a new platform from midday next Tuesday (May 20). The move should be completed by 8pm the following day.

In an email to punters the cableco warned: "You will be able to send and receive emails, but from midnight on 20 May (Tuesday night) you may not be able to see old messages, however you will see them again before we finish.

Telewest also warned that from midnight on 20 May dial-up customers won't be able to hook up to the Net for a short time.

The cableco added: "We have experienced some issues with our existing platform over the last few weeks and we apologise for any inconvenience this may have caused. The new platform will improve our ability to avoid such issues in the future. Also, we are focusing on additional measures to help reduce the possibility of delays for delivering your e-mail."

Fingers crossed, eh? ®

Telewest email down for four days
Telewest email hit by spam attack - again
Telewest email halted under massive spam attack

Security for virtualized datacentres

More from The Register

next story
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Spies, avert eyes! Tim Berners-Lee demands a UK digital bill of rights
Lobbies tetchy MPs 'to end indiscriminate online surveillance'
How the FLAC do I tell MP3s from lossless audio?
Can you hear the difference? Can anyone?
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.